Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
This is way better than karaoke machines!Everyone in the family has had a blast playing with it.they enjoy performing much more. I started playing favorite song over Bluetooth. We sing all our favorites that way.
So fun! Bought this for my kids to use on New Years Eve. It lights up, great sound quality, easily connects to Bluetooth. They had HOURS of fun! This would make a great unique gift too!
When I received the mic, it was missing the manual. Of course, I was able to finally locate the power button and connect to my phone rather easily. Once connected, I was quite pleased with the sound quality. But manual would be a nice touch.
Great little product. Can use to sing or use as a speaker for your music. Though it’s too loud when you turn it on and maybe I just don’t know how to control the volume and it’s in settings.
I bought several microphones for my daughter who likes singing, but their sound quality is very poor. This is a very good price, so I bought this again and tried it, which is really great! The sound quality is great, super cute, and it looks durable. My daughter sings all day, highly recommended!
This karoke mic gets played with daily! Lots of singing and lots of voice manipulation. We've even had to " put it to bed" to give us parents a res from the enthusiast users!
I was not impressed with this. Unfortunately, it doesn't get very loud.
My kids love playing with this microphone and changing their voices. Seems to be good quality and holds the charge for a long time!
Got this microphone for a 7 year old girl and she really likes it. It has adjustable microphone volume and speaker volume, so you can set it to which you think you sound best on.
Was replaced for the first one I ordered. Works great. Was unable to return the other one so I ended up with one that doesn't work. Grandkids will love it for Christmas though.
Bought as a gift for our niece, she is the family singer also a little bossy so this mic is perfect. The whole family loves it and all the other kids want one now.
Great for karaoke! Due to being quarantined, this makes for great indoor family fun! Connects very easily to Bluetooth with great sound quality! Just wish it has more settings to play with.
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
Very very fast shipping!))
Feature packed, my wife loves this microphone! She uses a singing app and wanted her own microphone, instead of using her phones built-in microphone. It sounds great, speaker quality is good, and has nice LED's that flash with the volume of her voice. Charges through an older micro-usb cable, which is a bit outdated, but for the price, I can't complain. plays music easily with the included Last, Next, Pause/Play. Power button was hard to find, it's actually at the top and blends in with the dazzling silver! All-in-all, a good quality microphone!
Gifted this to a friend's daughter who has perfect pitch, but many disabilities. At first, she was timid and didn't like the noise. But, once she discovered the volume control, she began to sing along with the music we put on for her. Her dad reports that she is mesmerized by it and is singing all around the house. Very pleased with this purchase!
Just opened the box. Wow! I did not expect this karaoke microphone to be so much fun and so good. Worked right after i charged it. Bluetooth connection took seconds. The only thing was the voice of the lady that said 'bluetooth connected' was a little loud. She startled me the first time. lol. Sounds great so far. I'm going to order a second one so my friends and i can do a duet. Looking forward to using it at our Halloween party coming up. Thank you!
My children and their friends enjoy this microphone so much! I was impressed by the sound quality and the flashing lights are really fun. It's easy to use and connect to a Bluetooth device - I connected to my phone and was able to play music through my Spotify app for music to sing along to. The kids enjoyed it so much I ordered a second one so that they wouldn't have to fight over it.
Nice battery life and easy to use. However, my two kids were able to break it in a few days, so it's not that durable.
If you ever wanted to hear your tone-deaf daughter relentlessly sing Kids-Bop YouTube videos for hours at a time THIS is the microphone for you! Be sure to pair the order with quality noise cancelling headphones and some Advil in advance. The voice over for the "On sequence, as well as, the connecting of the blue-tooth" is indicated by an audible message at 150 dbl from an obviously hearing impaired Asian woman in broken English. This alone is hysterical.
This mike was exactly what we needed. My kids are loving it! It connects to my phone even from the next room so I can play music and they’ll sing along... they even enjoy using FaceTime while connected to the mike :) fascinating for the voice to be coming from the mike instead of the phone. It’s loud enough but not a volume that causes headaches. Easy to charge by simply plugging into a USB adapter. Seller was very helpful and replied immediately when I asked about the charging. Altogether a great purchase
My toddler loves to sing and he had a plastic mic, I decided to look for one that would actually work and we have been having so much fun with this mic. Even my husband and I have been doing karaoke. I highly recommend it! It is easy to use, all you have to do is charge it and then pair it with your phone or tv. We have been using Spotify and YouTube and the sound is pretty good.
It's a cool microphone but it came with no disinfection sticker. Disinfect it myself before using.
For I was not good at singing, singing in front of everyone time very embarrassing things, but at a friend's last time also is to have a microphone, and the accompaniment, the effect is great, I found that everyone is not a professional singer, singing is not very good, but the most important thing is we together very happy to share their joy, forget the sing of good is not good, you like is the feeling of joy together, I wanted to do was to share this joy with more friends.I continued to have fun with my friends as I listened to the microphone.No one is perfect, only happy is the most important
this microphone/karaoke machine is amazing!! We've had so much fun with this and will continue to do so!! The volume goes up pretty loud, the battery life is great, and the sound is so good! We love it so much!! Might have to purchase one for every single memeber in our house!! This is really great!!