Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
I bought this tissue box cover for my vehicle. I am now able to find the tissue in my vehicle when I need it, it usually gets pushed under the seat or out of reach. Now it's there when I need it and it keeps the box from getting smashed up. I love it.
I like the product because it helped us organize a few things in the car, like the masks. We needed it because we put masks in the car in case we needed one, especially when going to the gym. It's very useful for us. Does a great job!♥️♥️♥️
Bought it as a mask dispenser. I can only have a few at a time so the straps don't rip when I pull them out, and my visor is a little thick so it's a bit of a tight fit, but it definitely serves the function I bought it for.
I bought this to hold disposable masks in. It works well & looks good. Yes, it's not perfect in looks but it's not horrible & as it's only for my car I don't mind. It did have a very strong odor but I aired it out before putting it in my car & it was fine.
Great construction and look. The "bling" was exactly what I was looking for and looked AWESOME with my other car bling. Would recommend and would buy another for my back seat area.
I love it, so sparkly!! No cheap diamonds baby! I use it for masks in my car, but I think it would be very convenient for tissues too
Good quality, very easy to install, very sturdy, very handy. My entire family have allergies so this helps out a lot and goes with the rest of my interior bling
Adorable piece!!! Fits about 10 disposable prewrapped masks without squishing them. Very snug fit. Great purchase
Super cute tissue holder that I actually use as a disposable mask holder.
I love it! Because of the pandemic I’m required to constantly wear a mask. I often forget to pack new ones and I never liked hanging them from the rear view mirror. I saw this idea of using this to store them in the car somewhere else and jumped to buy one. It is made out of a plastic material, but is sturdier than I anticipated. The velcro is very strong as well. It holds approximately 15 masks at a time. I’m tempted to order another! It is not only functional, it is also very cute! I am not disappointed.
Really pretty and sparkly and I use it for my disposable masks it’s perfect
I love this beautiful, blingy tissue holder. It is SO sparkly! Perfect addition to the other aqua crystal decorations I have in my car. I put it on the driver door pocket instead of on the visor. That way it is easy to reach but doesn't distract me. I gave it 4 stars just because if you fill it all the way with tissues it is hard to get them out without ripping. For best results only put in a small amount, so that means frequent refilling. Still, absolutely worth it for the pretty bling it adds!
Exactly what I wanted: to add some bling and keep tissues where I can easily reach, because I use them pretty often. I have this on the passenger side visor because I don’t want it in my eyes. It’s not too heavy for the visor but my car is newer, it may cause some sag in an older vehicle.
I purchased this to access my tissues easily while I’m driving and also dress up my pretty new Toyota SE sport edition! I Iove it! It’s even prettier in person. Super sparkly. Adjustable and easy to install. Very convenient. Easy to fill and holds a good amount of tissue! Terrific price!