Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Fast delivery, excellent quality, compactness! Recommend!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Bought two of these, one for me and for my son. Exactly what I was looking for, nice and compact, super lightweight. Good buy!
These simple pads make a world of difference in the wilderness. They weigh very little and keep your pants clean and dry when you want to sit on a damp log, plus it’s more comfortable than sitting on a bare rock. And you can keep your knees clean and dry when kneeling down to start a fire.
These are inexpensive and they get the job done. I have been taking my kids out hiking regularly, and now each one has their own sit pad in their daypack, ready to go. I like that they each have a different color, so there's no debate over whose is whose.
These are great. Very good quality, small, incredibly light, and inexpensive. This is one of those very rare cases where "you get what you pay for" doesn't apply ... because you get way more than what you paid for! I was initially going to buy the thermarest seat but these are as comfy to seat in and at a small fraction of the price.
All is well. The foam folds compactly, the points of bends are thought out. I hope it will last a long time.
I love these camping mats. Besides being inexpensive, they are easy to carry with me. I have had issues sitting for any length of time, and I use these mats to cushion the surfaces I sit on as well as put behind my back for support. There is something about the raised surface that seems to reduce the pain of contact for me.
Very cheap. Very light. Just not big enough to fit your derriere
Once you use it, you'll never want to be without it.
I have a different purpose for this item. I use this for my dog. She has put a bit of a dent into her bed, but the bed is still in perfect condition So I folded this mat in thirds and placed it right into the dip on the bed, then put the padding back on. She's a lot more comfortable this way. I also take this mat out when I take her outdoors and lay it out for her to have a place to sit. This mat is perfect for my pet in these two ways. It's lightweight and easy to keep fur off. I haven't had to yet, but I think this mat would be easy to rinse off.
This simply yet necessary foam pad does the job. I use it to sit on when I'm in the bleacher watching the game or when I'm chit chatting outside my apt. this pad makes it soft and and keeps my b¤tt warm. Mine came two in a pack. The pad is smaller then expected but it works great for me.
Super compact and light
not good enough.
Bought this item for kids summer camp.
Light weight and sturdy. Great to carry in the back pack and wonderful to protect you from the dirt.
These fold up super small and are SO light. They are going with me to the park to sit on every day!
I got these for sitting in wet and marshy areas to photograph birds and wildlife.
They fit in my backpack and are so lightweight you don’t even notice you are carrying them.
These are great for hiking in any weather. I take them up Colorado 14ers and on winter hikes.
light, small..perfect
got these for my ADK winter hiking.
This seat cushion is adequate and comes in a nice little case. It’s not quite as sturdy as another one I had purchased but it’s not as expensive either and since I lost that one on a hike I didn’t want to buy a more expensive version. This certainly works. And it’s not quite as bulky to fit in my backpack. I haven’t placed it on anythings seriously wet so I’m not quite sure how that aspect would be.
Product as described
They work and are much beyter than sitting on the ground.
Nice camping mattresses.