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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Love the chain!!! I’m actually happy I made this purchase. The color and size is perfect. Recommend it to everyoneeeeee!
Absolutely beautiful! The picture doesn’t justify the reality, it is heavy (the way I like) the color is beautiful and I compare it with my 18k solid gold jewelry and color looks the same, and most important it’s hypoallergenic, I have very sensitive skin and I'm allergic to a lot of metals and till now I was wearing only solid gold jewelry, this is my first pleated gold over silver and it didn’t give me any allergic reaction. I absolutely love this necklace which looks like solid gold and love the shop. This isn’t my first item that I purchased from them and all of them are absolutely beautiful!
I love this necklace. It is fun and stylish. It definitely looks and feels much more expensive than it is.
When I bought this I was really surprised at the advertisement, nice looking, my daughter would love it so I bought it. When she puts it on, it looks really great for a small necklace and she is really pleased with it. That is all that matters to me, because she is the one that will wear it. I may buy a longer one soon.
She Loves It!! ❤️ A perfect gift for a birthday. Recommend it!
I am obsessed with this chain. Purchased for my wife for her birthday. I went through three other chains from other places and returned them all before finding this one and it being perfect. It’s very lightweight and comfortable, and looks very classy. 10/10 would recommend.
Love the color and quality, but the size is not thick enough for me.