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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I rated only 3 stars on softness, because this toy isn't really meant to be something you "cuddle." It is very soft, but who cares, you know?
Talking hamster is so cute. My whole family laugh so hard.
we have 3 and we love these stupid things!
I ordered two of these and I will use one for my dementia patients in the nursing home and the other one I will keep in my office at the hospital. It brings lots of smiles. It will literally repeat everything (your laughter, speech, sounds near it) which makes everyone laugh even more.
It's super fun. But sometimes the hamster's voice is not intelligible so you have to make sure to speak clearly and it will repeat full sentences and words
Construction is very sturdy with solder points covered in glue. This hamster is solidly built. The fur is very soft and it repeats long phrases.
I bought one for my granddaughter, who loves everything that has fur, for a Christmas gift. I'm sure that she will love it.
Grandson loves it
Best thing I ever bought. I bought this for my cats. My husband ended up playong with it instead. Haha
This is a must, I stumbled on this by accident as I was searching for a gift. We were all in tears playing with it and we're all mature adults! lol I ordered 2 more because I wanted one for work and one for a gift but my husband told me he also wants to take one to the office!
All right, and working properly, the shipment has been super fast. Thank you
funny lil thing me and wife love it daughter was scared of it at first now she's a little more warmed up to it but still not too much
Keeps my dog entertained. Barks and goes crazy when it barks back
I bought this when my son was 2 and he loved it, 2 years later the hamster finally died and i just bought him another one so heres everything you need to know!• There is no volume control and the first unit i had was super loud (the second wasnt as bad), i hated it but my son loved it so not much you can do except wait for the batteries to die amd give it some time in between putting new ones in.• Eats through batteries like no ones business. This is very true so plan ahead and just buy rechargeable batteries.• Very durable, with having the first hamster for 2 years im suprised it held up. My son would drop it all the time and play rough with it and still talked up to the end the motor assembly went out a year prior.• Overall im very happy with this purchase i just wish they would turn it down a bit, theres a lot of complaints about this toy but some people seem to be unpleasable.. its a $12 toy if you expect more then stop being cheap and go spend more on another toy/brand.
My beautiful grand-daughter, Isla was born in Sept. To me, she is the whole world. I gave her one of these genius toys for Christmas knowing she would need a little time before she grew into it. My son, turns on "Mimi" (hamster's name) recently and Isla's squeals, spits and garbles are bounced back to her. She looks with surprise at Mimi, smiles, then speaks a little more. Soon you have an on-going conversation between Isla and Mimi. It is funny to watch. I will try to add video upon my next visit. Thank you for giving Isla a voice!
My niece LOVED IT,
fun, kids love it
Perfect my son is happy He has a lot of fun with
This thing is hilarious and mimics every sound
Hamster is beautiful, funny shakes and repeats words. Nice toy!
Bought for my nephew for his birthday. He loved it. Very cute. Thinking of buying another one for myself.
So lovely and funny!