SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
They are a good size, perfect for table corners and such. I wish they had more shapes of other animals.
I was in need of corner protectors for our crawling baby who is into everything! Our baseboards have sharp points that have been worrying me with our little guy crawling, so these were perfect. I wanted something funny that would be perfect for kids room decor and it’s amazing. The adhesive is strong and these are quick and easy to apply. I also like that the adhesive is clear too, as some others didn’t seem to be clear. There are several other spots in our house I plan to use and there are plenty to do that! Very pleased with these!
I haven't taken one off yet so I don't know if it will be kind to the furniture. However, this is a great product. I bought a similar one previously and it fell off very quickly. This one stays. I think they weigh less and the adhesive is better. This is one that definitely works. Thanks to someone who actually sells a real product. Unless it rips apart my furniture when I take it off but i wont know that for like 3 years.
I needed the corner protectors since my baby has started holding things and trying to make balance to stand up.. i was worried about her getting hurt with the corners.. I really like this product.. it kinda covered the sharp edges and was very easy to install.. idk how long it’s gonna last but it glued pretty well. So I would definitely recommend it for this price..
These are the best. They work on rounded or pointed corners. Dresser, cabinet, or wherever. They are cute and funny, and have a rounded smooth side to them. If you bump into these they are protecting you very well. Like others I have tried they have failed where this one is like no other and fits on corners you would not even think it would work and they do. All places are great with these corner guards.
These are awesome! Perfect in size and softness, really strong adhesive yet if you need to readjust you can, without damaging the surface. And they were easy to install. This is a wonderful product and now I can exhale knowing our daughter will be protected from these sharp corners. I’ll definitely buy more!