SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The scent is initially beautiful, but it changed after a few months.
Love the orange essential oil. I use a few drops in my bubbly water. It is really refreshing.The delivery was prompt and I received on promised day. Thanks for the great service. I will recommend this product.
I use a 500ml diffuser and depending on my mood, I sometimes use more/less oil. But the actual scent of the Sweet Orange Essential Oil is very pleasant and nice. No bitter smell at all. I will be ordering more oils.
I just love this essential oil! The scent of the sweet orange citrus smell from the aroma diffuser in the house is simply heaven! It relaxes and comforts your body when you are tired. Would recommend it to anyone who likes essential oils - try this one!
Great, refreshing smell and worked in a diffuser and as a household cleaner, along with other ingredients.
Love this smell and I got it on sale can't beat that. I use this in my essential oil diffuser and it makes the room smell so good!
I like it. Great smell of sweet orange, yellowish color. Very smooth and nice. Recommend.
This essential oil is a life saver! It is the only thing I can find that settles my husband's stomach when it's upset. Works very well and quickly on me too so I can take less over the counter medication! I put some in a roller bottle diluted with coconut oil and It's such a life saver!
5+ STAR!!! This is Great!!! The best smell of sweet orange for me.I have tried other brands that cost a lot more price wise than this one.I LOVE this scent the best. It makes me happy just to take off the cap and take a big whiff of it and brings me a Peaceful and Happy feeling!!! Good price too!!!
Well I have to have my house smelling good. My fix it guy came in and asked what the smell was in my house , said it smelled very nice!! It was my diffuser going with my lavender, and I had just put peppermint on my corners of the room to make sure no bugs were coming around!! It really works by the way and the house smells amazing. I just wish you sold orange and lemon by themselves. Great!
Much better than other oils I have bought as far as strength of fragrance and purity.
Smells so good. Highly recommended. I use it with the oil diffuser. Wonderful and refreshing, very soothing and priced well.
I am amazed what this does for me. I dab some on my wrists every morning and it instantly wakes me up and joyously uplifts my mood. This oil is better than any antidepressant out there! It is the best smelling and most effective oil compared to sweet orange brands. It has an amazing and unique smell. It works wonders for your mood. Love it!
I got the Sweet Orange scent and it does smell very nice, just like I’m smelling an orange peel, but it’s not very strong. I bought this for an essential oil diffuser bracelet and the other brand of oil I used was stronger and lasted longer with 1-2 drops, but I have to use 3+ drops of the sweet orange to really smell it and it wears off pretty quickly. I was able to use this on my skin too, which could mean it’s a bit diluted. Might work better for an air/vapor diffuser though.
LOVE the smell of this orange. Makes water delicious. Super fresh in a diffuser.
Highly recommend,use it in my diffusion and my homemade body lotion,family love it no complaints.
Absolutely love this fragrance! I discovered it while getting a massage and inquired about the unusually amazing fragrance in the products she was using. It made such an impression on me that I ordered immediately - and another for a gift! Sweet Orange Essential Oil will transform your home into an energizing elevated happy experience - even ordered a car diffuser so I can enjoy it on the road! Thanks for the great price and quick delivery!
I bought this product for a very unusual reason. My dog is super hyperactive, and has separation anxiety. A friend of mine recommended this oil to calm him down before leaving the house or during a bad storm. I take 4 drops and rub it against his paws and it works like a charm! He is now calm and shows no stress. Besides, the smell is so delicious!
Extremely affordable. Really high quality oil. Easily comparable to young living oil. I got the sweet orange oil and it has a wonderful consistency, authentic coloring, and beautiful smell.
Extremely high quality essential oil with a wonderful aroma that I find very uplifting when used for diffusing. I have other orange essential oils and this is certainly the best of any brand that I've tried.
Item delivered timely and nicely packaged. Pleasant scent but weaker than I remember. Overall pleased.
I have several scents and love them all. Among all different uses I have for essential oils I found that you could add a few drops to the water when cleaning the house and as a result you get a wonderful and fresh smell of the house.
The best! I use this in my car diffuser. It makes my car smell so fresh and I get so many compliments on the scent.
Love the scent for my diffuser at night. It helps me breathe and helps with allergies. I also add a few drops to a water spray bottle to keep insects from coming inside the house.
Anyone suffering from allergies should totally use this peppermint oil. I rub it on the outside of my throat and chest after my shower and it really opens me up. It's magic!