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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I just LOVE this necklace it's absolutely beautiful 😍
I was expecting for better quality, but I love how it looks
I purchased this as a gift for my daughter. She has been thrilled with it. She loves it. It is very sturdy and has a nice weight to it. She hasn't taken it off except for hygienic purposes and to sleep. It's a great purchase. It came quickly. I would buy this item again.
A delightful snake necklace. Decent quality and the snake looks great. I'm very happy with this.
This is the most beautiful necklace. I am absolutely in love with it! As soon as I opened the packaging I had to put it on right away and I don't plan on taking it off again! It fits me and my personality like a dream come true! ♡
I got the snake necklace and i was sure it would tarnish and look super gross after only a few wears but to my surprise I’ve been wearing it almost daily and the snake and chain are still bright gold! Great purchase!
The necklace is really pretty and unique. Beautiful design and colour. I’m really happy with it!
This is a really nice necklace. It is quite dainty which makes it very wearable and not gimmicky. t's become a firm favourite as it goes with anything, it's unique and striking yet subtle enough to be sophisticated.
Bought for my teenage daughter really lovely even though it's a snake pendant, very pretty.
Not usually one to buy jewellery, but this was something I've been looking for, for a while. I'm really impressed by the quality of the product; Hasn't faded or anything. Definitely recommend.
Great! I just wish the chain was longer
Absolutely lovely necklace and pendant. Very good value for your money. Extremely happy with my purchase
This is a great product for any slitherin fan or snake fan. It’s very durable and won’t snap easy. Great detail of the snake itself.
Great necklace. Brought for my daughters birthday who is slytherin/snake mad.
I am always a little suspicious of jewelry online but I love this pendant. I wear it constantly and get compliments on it all the time. Super sturdy pendant, though I did put it on my own chain.
Very cool. Gets lots of complements. Just the right size. The chain is very nice as well. Nice weight and looks classy.