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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very cute and decent size. Not cheap looking at all. Great addition to any garden.
This looks great in my garden
I’m in love with this little snail. It adds such an adorableness to my garden area.
Looks great in my flower garden.
I love this. Snails are so cute! It makes my garden look amazing.
These are really fun and look great for the relatively low cost.
I absolutely love this product ....it's pretty made, and added so much beauty to my garden.
Beautiful in a garden.
Looks good during the day
my wife loves it that’s all that matters
This snail is just adorable! Nice size with a nice tall stake for stability.! I highly recommend this item and seller. P.S. great protective packaging
Perfect Mother's Day gift and sturdy
Love the fact it arrived so fast and looks beautiful in our flower bed. Very sturdy and I love the silver color of the snail.
I gave this as a gift to my sister for her new home. She is absolutely in love with it. She says they are of good quality
Very pleased with the product.
This was a gift for my daughter. It is small but very cute and well made. She really likes it.
Very giftable! Beautiful design. Pretty product
Super cute little guy but I thought it was supposed to be longer but I didn’t read the description.
I am impressed with the quality of the product. It's made of hard steel and looks solid. The height of the product is perfect and its unique looks give it a perfect decorative feel.
Fast delivery, easy to assemble, just as described.
I bought this for my wife as a surprise gift. She loved it Thank you
Very cute snail, easy to assemble and freshens up any garden or pathway.
It is the perfect accent to my front yard. I have even bought several products
Beautiful product, very nicely assembled and elegant in look...
I’m in love with my snail. Great quality and super cute!!!!