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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Our California warehouse is responsible for shipping packages exclusively through USPS
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
Fun to use this grill indoors since I don't have an outdoor grill available. Easy cleanup although I haven't put it in the dishwasher. Very little smoke noted
I highly recommend this indoors grill if you want eat healthier food or you want lose weight. I tried it with all kind of meat and vegetables and every time the food come very delicious. No smoke, no fat but healthy variety of food. You can also use it with extension cord on the dining table and you have the restaurants style when you invite your friends on dinner or your family and every one enjoy grill his own food .
Great product. Cooks exactly as advertised. Absolutely smokeless, thanks!
It is GREAT. It does everything they claim. No smoke. Chicken, steak vegetables are are wonderful. Well worth the money
Thumbs up! Works and looks as described, fast delvery, thank you!
Cooks good and fast but cleaning is not as easy. Storage is challenging but food comes off grease free.
Great price and product but not smokeless.
The wife loves this product. Easy to use, easy to clean. I would give it 6 stars if possible.
Love the grill but doesn't clean as easily as advertised.
Love it. Burgers come out great. Cooks like a gas grill and no smoke.
Got it in mail yesterday, fixed steaks on it tonight and was outstanding!!
Grill does work well, as described, except it is not totally smoke-free. There was some smoke, but not a whole lot. Grill got hot enough. I cooked pork chops on it, and baby-back ribs. The taste and smell was wonderful! Just like if I had cooked them on an outside grill. I am very happy with this grill. And it was a great price as well!
Bought this for my dad as he moved to an apt. So no BBQ allowed even on balcony. He loves it and still makes THE BEST STEAKS!!!
Nice item to cook up something quick in house.
I rarely write reviews but I am so excited that I found this grill. I bought one for a friend as well and she thanks me on a daily basis! It’s amazing, so easy to clean and it cooks perfectly. I’m grilling steak, seafood, veggies, you name it, and all to perfection!
This is perfect for my kitchen. It is not smokeless, but the smoke is minimal. Easy to clean.
My husband loves it. He cooked hamburgers & tomatoes same time. I would recommend it to all. It does what they say!
Love this product! Can't really cook thick meats on here without taking 10 hours but thinner meats are great, especially burgers and shrimp!
Not completely "smokeless", but greatly reduced. The grill surface isn't as easy to clean as expected. But does the job. Recomend it!
Love this grill. I’ve had it for two years and have bought many as gifts since I bought mine. The only thing that’s a kind of negative is cleaning the top of the grill. I soak it in hot sudsy water for at least an hour and use a scrub daddy sponge and it comes clean quickly. I also use a piece of foil over the bottom pan so there’s no clean up there.
Not used it yet, look very high quality, fast shipping.
Great device, nice grill marks, hardly any smoke, and tasted delicious! I put it on top of my flat top stove so I could use the range hood for ventilation, but there was very little smoke to be seen! Clean up was a breeze, I just used a sponge with warm water and Dawn dish soap, in fact I could just spray off all the greasy stuff off with my faucet sprayer! Next time I will grill some burgers, this makes grilling simple and fun!!
Amazing, we've been using this a lot lately, made steak and shrimp shish kebab and they turned out amazing, highly recommend!
Absolutelly love it! I don't have grill and afraid of gas. This is nice if you're cooking for one!!! I bought the cooking "covers" so all I have to do is wash it. The grill stays clean.
It works as advertised. I soaked some chicken in terryoky sauce. Then cooked on the grill. No sticking, and cleanup was so easy. Very little smoke if any. Love it!!!