SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This AirPods case is definitely worth every penny. It is well made and sturdy. It hugs the case tight enough and opens and closes the lid with the flap. Access to the charge port is available if your headset case doesn’t have wireless charging. It is real leather and it looks great.
Seems durable. Seems sturdy. Definitely good value for money. Great deal and the leather is absolutely lovely. But the color is lighter than I expected :(
I wasn’t expecting much but this seems very high quality. I can’t see buying something twice this price, there’s no way those other name brand cases are twice as good. I am not at all affiliated with this company, just a very happy customer. The edges are all very well finished, the snap works great, the pocket clip seems durable, just a great product all around.
My picky husband loved this beautiful, supple feeling case that looked every bit the match for his messenger bag, and the clip keeps them from falling into the black hole that is his bag. Worth all the money.
After almost losing my AirPods when my silicone case broke I decided to get something more sturdy. This leather case is not only stylish, it’s very strong. Very high quality leather and the fit is great. The belt loop clip could be a tad larger but it’s not that big of a deal. I’ve only had it a short time but I don’t anticipate any durability problems at all. Highly recommend it!
Great quality case for my AirPods! Returned a silicone case due to lints issue, whereas this leather case is perfect, in and out of pocket with no problem. Feels very durable and can endure drops. Genuine leather indeed.
So sophisticated! Gifted to my husband for his birthday, I specifically chose this leather AirPod case because the clip is completely attached and it’s so easy to place on and off his briefcase, bike, gym bag, etc. He LOVES it!
Came quickly and was as described. Love it. Several compliments already. Perfect fit and much better in the pocket than the rubber cases out there. Bought for 2md Gen Airpods and have the first gen in a silicone case.
This is exactly what I was looking for for my new AirPods. I love it. The pass through charging works perfectly!
This is a nicely made leather holder for the AirPod. We returned the holder because we purchased the new AirPod Pro, which is a different shape than this one.
This is a very loved gift for the girl with everything, she absolutely loves all aspects of this AirPod case!
I love everything about it. The leather is slightly thin, aside from that the button is great and good quality. Update, after a month I ended up losing my AirPod with this case. The carabin wasn’t of a perfect quality.
Love this leather case!! My AirPods fit great and I can fasten them inside my backpack.
Got this case for a gift. It’s beautiful & good quality.
Absolutely love this case. Great quality, works well. The clasp keeps my AirPods safe, so they don’t fall out when I’m on the go (which has happened to me with other cases). The leather is real and soft!
Loved it! Everyone compliments it when they see it.
Love this case and bought a second for a friend.