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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This bracelet is absolutely gorgeous! I love it! It's the perfect size for me! I will definitely buy from this brand again! The bracelet is large enough but yet very dainty looking. Definitely recommend
My mom bought me this to wear at my wedding. It’s my first real pearls, my birthstone and so beautiful.
I was looking to purchase a quality pearl bracelet for both my sister and myself (I'm her matron of honor) to wear at her wedding. I read the reviews and decided to take a chance & purchase them. WOW, I absolutely LOVE the quality and lustre of these pearls!! I was more than pleased with my purchase and she was very touched when I gave her the bracelet. The reviews were right. This bracelet is beautiful and I can't wait to wear it.
A simply beautiful bracelet which my daughter adores.
This bracelet is beautiful. The pearls have great sheen and luster. The color of the white pearls is perfect. These freshwater pearls are almost completely round. I highly recommend this brand of pearls. I will be purchasing more jewelry from this seller.
Love it!! Beautiful pearls and elegant bracelets. So glad I bought it and have it to use again in the future for formal occasions. Also, I didn't love the size the first time, but then I felt comfortable. Very happy dealings with the pearls and coin that make the bracelet perfect.
This bracelet is exactly what I have been looking for but the item was nice but small for my wrist.