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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I love it. So delicate, I've received many compliments.
My wife has worn this bracelet for over three months. She never takes it off and even showers with it on and yet it has not discolored. She has received compliments on her hand because the sterling silver really sets off against her beautiful caramel colored hand. It is very durable and has held up well.
Gave it as a gift to a friend and she loved it. Will buy myself one now.
I got this as a birthday gift for myself and I'm really pleasantly surprised. It's way nicer than I thought it would be, it doesn't feel or look cheap. I like the adjustable chain
Purchased for my mom as a birthday gift. She hasn't taken it off since I gave it to her! Would buy again!!
Liked it, but I wish it could be a bit beefier with a stronger and heavier chain
Got this for my wife. She loves it. She wears it on a daily basis. It's been about 3 weeks now and it still remains shiny and bright. No discoloration of any kind. Overall I’m110% happy. And so is my wife!