SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Super happy with this purchase. I have a 2019 Jetta RLine with the D shaped wheel. I found this pretty hard to put on, really tight. It got a little frustration, but it does fit. If I can do it with acrylics on, anyone can lol. Once it is on, it fits really nice and snug.
Absolutely stunning and great quality!!! It took some effort and time to get it on but well worth it!!!
This is great quality. The material is strong and the rhinestones gleam beautifully. It fit perfectly on my 2015 Chevrolet.
Super cute and exactly what I was looking for. I gave it a 4star because just like other reviews it was a little challenging putting the cover on but now I know it won’t slid around. The stones on the cover don’t bother me, but I could see it bothering people who are a little more sensitive. The cover is not too big and not small. It’s the perfect size to hold!! I love it and I would buy it again!
I absolutely love it 😍😍 looks so good and I’m so glad I bough it I’m obsessed with it
Was very easy to install myself, no need for someone stronger to do for me. Looks amazing when viewing from the outside the car.
I absolutely love my steering wheel cover. It is so sparkly and fun. It was fairly easy to install compared to others I’ve tried.
It is very pretty and snazzy! I feel the bumpiness of the stones. It makes me think it will make my hands rough. I really like it a lot!
Got this for my Jeep Wrangler 2019 and it fit amazing! Looks great and it allows for a nicer grip.
I absolutely loved my steering wheel cover and key decor! It’s all great quality, you definitely want to be careful when putting it on but over all I would buy again. I was concerned it might not hold up well and I might lose some of the rhinestones but it still looks new after a few months. I recommend it.
Looks great in my car. I absolutely am obsessed with this cover! It shines so pretty when the sun's out and glitters in the street lights. I'm so glad I got this one!!! At first it might seem like it won't go on, but keep at it. I got mine on in under 5 minutes, and I'm not strong lol. I started at the bottom, making sure the wheel was snugly in the cover, and kind of flared the edges slowly while "rolling" the cover on. Eventually it will go! Just make sure you line it up right because it will be hard to straighten out later if it isn't centered.
The bottom of the steering wheel is shaped different on my car so it makes for an awkward look but barely noticeable.
I just wish the rhinestones were less bumpy.
too bright
Gorgeous!! fits my Jetta perfectly! Rhinestones or embedded just right you won’t regret it bling comfort and I can recognize my car real easy.
My car got an upgrade with this wheel cover. It is visible when passing the car especially at night. It sparkles in the day and night. It’s really pretty and shiny. When the sun hits the diamonds, you can see the reflection in your car almost like a disco ball.
The love in my life went crazy over this product and still talks about every time I get in her car. Perfect fit. No tearing it discoloration. Very comfortable and it looks classy, for all ages.
Looks amazing, feels great while driving, nice grip and still easy to turn the wheel, I love it
great quality!!! so appealing and chic
My husband put it on otherwise I don't think I would have had the strength to do it
Don’t hesitate this is a great buy! It is hard to get on but once it is on it does not move! It’s gorgeous and shines so pretty! I had to rustle up some force to get this mamma-jamma on, but it's been on a month now and I like it. Warms to my hand more quickly than my steering wheel which is nice this winter.
Fits my steering wheel perfect on my Hundai perfectly! Pretty! PRETTY! PRETTY!!!!! Very secure & sturdy! Stays in place & does NOT slide! Love it! Very happy! Have this for awhile now and I'm still loving it!
Got my steering wheel bling bling in two days, thanks prime! It is girly, glitzy when the light hits it, day and night!
I had this installed on my 2015 Ford Escape and I absolutely love this steering wheel cover.
Super bling and gorgeous ;) Definitely need someone without long fingernails to install it. It does take some getting used to the feel of it. I love it!