Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
Incredible! However the brush could be stronger it's tedious but worth it because i like a specific coffee and it doesn't come in pods and now it does!!! Wonderful
Super easy to use to make your own espresso pods with your favorite coffee. Washes easily in the dishwasher (I put it.in the silverware holder)
I love nespresso and I know they recycle but I didn't want to take the risk and I bought this reusable capsules for my office. We are trying to cut down the waste and this is a great way to do it. They are easy to handle and clean. Every time iIdrink my cappuccino in the morning I feel good knowing I am producing minimal waste.
After some experimenting I’ve believe I’m using the correct amount of coffee and timing on the pour. The crema is perfect! Frustrating at first was cleaning the pods! The brush supplied is not stiff enough so I’m cleaning them with a water sprayer connected in the laundry room utility sink, works like a charm and it takes just a few seconds.
I own a Nespresso D50 "U" machine. Older. I have used it only on special occasions because I felt guilty about the waste. But, not anymore! I am using it every morning with my refillable capsules. What has worked for me is one scoop (not quite level/full) of Turkish ground coffee (very fine grind). I do not press the coffee in - I leave it loose.
Works well with my Nespresso. Use the brush to clean the screens. Use the scoop bottom to pack the coffee grinds into the reusable capsule. Also, the reusable capsule could be a little bigger; to take the full one tablespoon of fine coffee grinds. It’s going to take a couple of tries to figure out how to work the reusable capsules.
Product fits neatly in my Nesspresso machine. Looks well made and came with a scoop/tamp and a cleaning brush. After a couple of attempts at getting the right amount of coffee in the pods, I was able to produce a proper cup of espresso. Will buy again!
I been using it for a wile now, they are great, but it will depend on the strength of the coffee for having a small cup or bigger one, you must try some cups to see the best result for you desire
Incredible! However the brush could be stronger it's tedious but worth it because i like a specific coffee and it doesn't come in pods and now it does!!! Wonderful
After some experimenting I’ve believe I’m using the correct amount of coffee and timing on the pour. The crema is perfect! Frustrating at first was cleaning the pods! The brush supplied is not stiff enough so I’m cleaning them with a water sprayer connected in the laundry room utility sink, works like a charm and it takes just a few seconds.
Originally bought for a different machine but didn't work in nespresso one I bought it for, so retuned machine and got an original line. Netspresso is a pain to outfit and don't want to have pods that are throw aways, happy to have this option
Used them the I received them they work perfectly. My only complaint is my nesspresso machine doesn’t extract them I have to remember to manually removed used pod before dropping next pod into place.
Used them the I received them they work perfectly. My only complaint is my nesspresso machine doesn’t extract them I have to remember to manually removed used pod before dropping next pod into place.
Delicious array of different brews and all wonderful. I will definitely pick and choose my favorites for my next order. Order with confidence. Great, reliable seller.
Really like them. I just need to remember to clean them sooner. If they get left in the machine and dry they are harder to clean.
absolutely true to the picture. my sibling is happier than ever :-)
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
I have use them probably 5 or 6 times so far they do the works on that time, and the last time I used it the cap got stuck on my machine and after that I decide to not try it anymore because I was afraid that my machine get broken.
Really like them. I just need to remember to clean them sooner. If they get left in the machine and dry they are harder to clean.
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
Fast shipping, decent quality
Thanks a lot! Arrived fast and safe! I'm suuuuper happy!
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
My order is in the post already, can't wait to collect it and give it a good try at home