SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
absolutely true to the picture. my sibling is happier than ever :-)
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
I have use them probably 5 or 6 times so far they do the works on that time, and the last time I used it the cap got stuck on my machine and after that I decide to not try it anymore because I was afraid that my machine get broken.
Really like them. I just need to remember to clean them sooner. If they get left in the machine and dry they are harder to clean.
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
Fast shipping, decent quality
Thanks a lot! Arrived fast and safe! I'm suuuuper happy!
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
My order is in the post already, can't wait to collect it and give it a good try at home
Thank you for great and fast shipping! `ll order again from this store!
These work brilliantly! I hate to contribute to landfill and have tried a couple of refillable pods with less than satisfactory results. These are PERFECT for use in my Nescafe Dolce Gusto Experta coffee brewer. I grind my own dark roast coffee beans to a medium/fine (right on the line) grind, which I have found is the best, lightly packed, not pressed into the pod. This has been most successful to my taste.Too fine and all the grounds are not wetted, too coarse and the water goes through too rapidly to produce a satisfactory cup. There are no instructions included with the pods, which might be helpful for the first time buyer experimenting with these reusable pods. I have owned other type of pod machines (soft pods) and made my own for years after the branded products became scarce and expensive, so I have had experience with how to fill the pods and the type of grind that works best. Not everyone has had this experience and might need some hints.
It is the best deal you will find, it is good to have many so if here is people at your house that dont know how to use them you can get may ready and them refill them yourself. They have a mesh inside so no cofee particles will go through even from very fine ground cofee. The build quality is really good and looks like they will last very long, only thing to take care of is the mesh inside, don't scratch it with fingernails or spoons, just wash them and reuse.
I love my coffee maker and I love using these refillable pods. I can use Cafe Bustelo or mix with any specialty coffee if I want. I grind it between fine and espresso. After brewing, dump the grinds in the trash, rinse and fill them up again. I use two scoops and tamp down the grinds lightly using the provided scoop. There's no tiny filter inside that can fall out as its part of the cup. The coffee is great! I don't feel wasteful and I'm saving money without giving up flavorful delicious coffee on demand. Since I cut out sugar, these are perfect. I still get the cappucino pods for company though : )
Works great. Takes some experimenting to figure out how to load but after a pound, I figured it out. Use these to save money
This product has worked very well, and for the first time I made coffee with my Dolce Gusto machine that was really good, another just ok. It easy to fill and clean these reusable capsules. Don't over-fill, and don't press the coffee down too much. There are some YouTube videos made by users, so check there if you're not sure. The capsules are sturdy and well made. I'm very satisfied with my purchase, and I'm doing a cup of freshly made coffee made with fresh ground, high quality coffee beans as I write this.
They are easy to use and very well made. The only reason why I am purchasing them again, is because I lost 3 of them, since my relatives thought they were non-reusable and disposed of them and one fell down on the garbage disposal. So I am down to two. I have saved a lot of money on dulce gusto capsules and have all options on coffee selection. Great product!
These capsules work perfectly with my Nescafe Dolce Gusto! Just remember to line up the hole on the capsule top with where the needle will go down as you pull down the handle to lock in the capsule. I have used it over 20 times and still works perfectly as it did the first day I tried it! Thank you for selling these!! Now, I'm not limited to the coffee capsules made by Nescafe!
Some do not rate this product highly but I do. It is easy to load and easy to clean. To get a good pull you need a very fine grind and it needs to be tamped firmly with the filler/measuring cup. The cup measure is not enough for a lungo pull. My wife and I have found that you need to use two capsules for our taste. To me this has proven to be a money saver. We do grind our own coffee from a local Philippine blended bean. Well pleased with this capsule.
These work great with my Kimbo coffee! The top is a bit tedious to clean but the included brush helps a lot. I like that the box comes with multiple capsules so I can go for several days and then wash them all at once. I love that I’m not throwing away pods every day.
....save some bucks using your Dolce Gusto by purchasing this set of refillable pods. Best to have at least half dozen if you drink a lot of coffee so you don't have to clean out until the end of the day. Just do it. I find that using a good quality espresso grind gives the best taste and crema.
Originally bought for a different machine but didn't work in nespresso one I bought it for, so retuned machine and got an original line. Netspresso is a pain to outfit and don't want to have pods that are throw aways, happy to have this option
Incredible! However the brush could be stronger it's tedious but worth it because i like a specific coffee and it doesn't come in pods and now it does!!! Wonderful
Super easy to use to make your own espresso pods with your favorite coffee. Washes easily in the dishwasher (I put it.in the silverware holder)
I love nespresso and I know they recycle but I didn't want to take the risk and I bought this reusable capsules for my office. We are trying to cut down the waste and this is a great way to do it. They are easy to handle and clean. Every time iIdrink my cappuccino in the morning I feel good knowing I am producing minimal waste.