SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This includes our 1 day processing time.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Some images of “Black power” representation looks aggressive to me, but once I saw this push pin, I felt like it’s “just right” and attractive looking to express my feelings of unity. I love it!
great product. got one for my mom and i. good quality. thanks, seller!
This is absolutely wonderful the craftsmanship of this pin is outstanding it’s not too big it’s not too small just perfect I got a lot of compliments and a few weird reactions but BLACK LIVES DO MATTER!!! let’s not get into that But, this pin is really nice I put a lot of people on. I absolutely love it. Money well spent
Love the design.
This is perfect, and I'm glad I purchased it. Very nice quality and the double backing is also really nice. So when I wear it, I won't worry about it falling/coming loose. I wear it on my work apron and trust me, things always knock into me, but I haven't worried about it coming off.
Great pin. I wear it with pride!
The quality is excellent, strong. Double poke pin for extra security. I love being able to always be able to wear my solidarity with pride.
BLACK LIVES MATTER! THIS PIN IS EVERYTHING AND EVERYBODY ON MY FACEBOOK PAGE WANTS ONE BAD. THIS IS A GREAT PURCHASE I WANNA PURCHASE FOR EVERYBODY
Love it! Large, and has sturdy metal!
I like this raised fist. I wear it on my lapel when I go outside my house. It came on time. Great customer service. Will wear with Pride.