SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
After an extensive series of trials with just a knife, I discovered the 'V' notch works better than most other methods for apple. But you can cut yourself repeatedly with a knife, even if the tip is dull and flat (grafter's knife). It came with two other shaped blades, including a "v" and a rounded "v" beside the "omega" and is perfect for rapid bench grafting as it has a spring open. But the extra money here seems more than worth the worry. The handle comes with a handy closing feature for storage that I haven't seen before on other 'spring open' hand tools. Would like to see that more often. The blades are made of 1-inch bandsaw blade stock, so presumably, they could be made in any machine shop and in any shape! It doesn't get any better than that! This IS the same technology used to make jigsaw puzzles, so if you have a jigsaw puzzle maker nearby the shape might be customized.
I'm having a good time practicing pruning and grafting a lemon tree and lime tree at my brother's house. The lemons and limes at his house don't have seeds and they have so much juice. I have been looking for a way to duplicate them on youtube and there are many ways to do it. But the highest rate to duplicate them is using the right tool to do it - per professional Youtuber recommendations. This toolset has every that needed for grafting and makes grafting a job look so easy, can't be more simple. I can either cut the branches with Ω or U or V shape. All these three work well. The shear is great for cutting small branches but not a big one. I don't measure the size when I cut. I just see if the shear can fit the branches, I cut them.
Tree and plant grafting is my new hobby and experiment. I’m getting practice before I take this on a mission trip to Nicaragua. This tool worked right out of the case without me consulting the instructions. My son and I have made a total of 12-15 grafts and we’re waiting to see if they take. The tool, however, works and makes a clean cut. Note that the cut has to be reversed on the one branch so that it slips into the other (inverted V into a V). It is a great tool for grafting branches the size a little thicker than a pencil and less. Grafting onto larger branches requires a knife and different techniques. It works!
So I have not used this yet since it is winter, but I am excited about using this. My husband will be the main person using this using until he teaches me about grafting. This kit is really good because it appears to include everything you need and the cutters are really well made from what I can see from playing around with them so far. They seem pretty easy to use, and I think I would be able to learn how to do it correctly by just watching some videos online. I am really looking forward to gardening this spring and summer with this tool as it will really enhance my garden.
A nice set that get your tree grafting endeavor to start right. It has everything you need. I used to do the cut the branch and cion by knife but begin to use this grafting tool for safety and higher probability of having successful grafts. Once u get the matching size for branch and cion, this tool will help get a matching cut that would make the cion fits nicely. Not to mention that this will be faster too. If you are looking into grafting, this is a good set for you. If you are a more seasoned tree grafter, this would allow you to do it safer then using grafting knife, and would make your grafts healed nicely and looking good too. I mainly do grafts for cherimoya and atemoya.
Easy to use. Made better than expected. Not the greatest but will do the job.
The box came in good condition which I was happy about : ) I am going to keep the box as it has printed instructions on what you need to know for whip grafting. I was using grafting knife at first but It turned out to be hard work since I had wasted quite a few woods before a successful cut. This grafting tool is working great especially for a novice at grafting. It takes only a few seconds to make a perfect cut. The important thing of whip graft is matching the diameter of your scion with the diameter of your rootstock. So basically you just visually select the right size of grafting woods beforehand and leave the cutting work to this grafting pruner.
The tool works fine. I've done several grafts with it, and they look good and have live buds. I would like to be able to tell you how long the blades will remain sharp, but I don't know yet. Finally, no tool will teach you how to graft. You still have to choose a compatible host, cut the scion wood at the right time, store it in the refrigerator, select the right day for grafting, and seal the graft to prevent it from drying out.
Easy and safer than grafting with a knife. My hand shakes quite a bit, and I was uncomfortable trying to graft some avocado trees with a sharp knife. This tool took all the risk away and left me with a clean and easy graft. It took a little while to get the hang of it and to turn the tool in the right direction to get the appropriate cut, but once you have it down, its a piece of cake.
This item was purchased for my dad and no instruction manual was included in the package. He had to resort to online to get information about it. It would be great if that can be included as well.
Very nice grafting tool. The package has everything you need. I have done deveral grafts with the omega blade. One thing I just figured out that each blade has two cutting edges. You can switch the blade around to another edge if one edge wears out. So, one blade makes two!
These grafters are working great so far! They seem to be very high quality and I love how they come with the different blades. These are by far on par if not better than some of the name brand ones out there. 10 out of 10 would definitely buy these again!
I do a lot of gardening, so I purchased this grafting tools. They are many things I need in the package and they are in the nice tool bag, very handy. It’s good to have one and I am happy with my purchased.
This is a super bargain and all in one tool. I’m going to take a course on grafting so this is going to work great for that and I will be very prepared! I appreciate the efforts of the company.
I didn't use yet, but I like this tool because I 'm beginner, So it's cool when the tool knows how to do things better than you :) Update: I have used it today and I'm strongly impressed- it works just perfectly! I'd recommend to everybody, beginners and not only to them...
Great product for beginners. The pruner and omega style blade perform simultaneously, so there must be little to no branches around your graft otherwise you will cut other branches with the pruner.
An easy to use tool that makes clean well-fitting cuts. This should improve my grafting success. Might help to include instructions for releasing the lock which I had assumed was only a stop, but I guess I'm not as sharp as others.
Perfect for what I ordered it for. It makes all the difficult cuts for you. I am sure to make successful grafts with this kit. Great price as well. Comes in its own zipper case and everything is secured in a makes sense format.
Well constructed and easy to use. The instructions are simple to follow. I would highly recommend it. The Price was really affordable.
Wish I had found this last year! What an easy to use the gadget and makes grafting so easy in less than a minute! Wow, lifesaver!
Hi, I'm a farmer. I was very happy with this product. It helps me very much in planting trees. I want to get things like that in the field of tree grafting, too.
I do like the idea behind the making of this tool. It is summer now so no grafting would be done, but I will try to update this review during the fall.
I think it's the slickest gadget since the toaster and I've become somewhat spoiled - don't want to go back to using the knife.
The omega cutter works great. It's very easy to use. It would save you a lot of time. The pruner tool is also good and it's a handy plus.
Got this as a gift for my stepdad, he hasn't use them yet but I gave them 3 stars because they didn't include ANY instructions on how to use them at all, which is part of the reason he hasn't use them yet.