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Our California warehouse is responsible for shipping packages exclusively through USPS
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
The kitchen is dangerous enough without getting tripped by a little pet. The heavier gates kept falling on my ankles and I worried about the gate falling on the pet all under 5lbs. I am arthritic and in my 60s and had the gate up in minutes. Now everyone is safer and less stress for me.
This review is for the magic gate for dogs. This is super easy to put up and secure it to any spot needed. It is also super easy move around to another space if needed. It seems to be pretty sturdy and strong once it is put up. My dogs are strange and afraid of things like this. They can easily jump over it if they wanted to. But it works for exactly what I need it for. They are much cheaper than the child gates and less bulky and heavy and some much more better overall. Overall I think it is a great value and I would definitely recommend buying this.
This gate it a perfect fit for my doorway (longways). My door frame was too short to turn in around but that’s ok bc I have a big dog that would probably just jump over it. I like to sleep with my open and now I can do that and not worry about my big pup roaming the house at night 😊 I like how easy it was to set up and how easy it is to hook and unhook your get in and out of my room. I am definitely getting another for my stairs.
So this gate works great on hard surfaces. The hooks are attached to the wall with a sticky side (easily and clean removal from wall) so they will not work on soft surfaces. But the easy on off hook attachment makes it easy for us and the kids to get passed without the puppy being able to move it. Also love that it’s easy to store. Simply roll it up and throw on the closet shelf when not needed instead of the bulky plastic ones.
Goes up easy! No tools and long time to assemble required!! No mess… Definitely a PLUS LOL and it does the job at a cheaper price than the expensive gates! In my opinion it is for smaller less aggressive dogs! I have two small Maltese mix, a 5 lb and an 10 lb and it kept them in the intended room but i will only use it when i’m home!!
This gate is very well made! It took my husband about 10 minutes to assemble from start to finish. We put it in the entryway of our home to keep the dogs from coming into the livingroom.You hardly notice it is there. The dogs like it because they can still see us. It is very easy to open and close also. The retractable gate is nice because when you don’t want to use it it is out of your way without having to move it anywhere! I would highly recommend this product! We ordered it on Thursday and had it by Saturday!
I only need something for when the grandkids are here. I had to be a little creative since we have the banister on one side and I didn’t want the sticky hooks on the wall. I put the sticky hooks inside the closet and ran a heavy rubber band through the door. It works great. Easy to put up and take down. Kept the 2 toddlers off the stairs.
I have been using a regular baby gate for my dogs for years and was constantly tripping over it and knocking it down. This gate is lightweight, which makes it much less of a tripping hazard. It was very easy to install and convenient to use, if it ever needs to be taken down. Great purchase!
It’s easy to store since it’s flexible and takes up way less space than a baby gate. It holds back my dogs and is very easy to install onto any door or pathway.
Needed a gate to stop our dog from getting into our daughters room. Traditional baby gates were a no because she is a preteen and just wasnt having it. Definitely a great alternative.
Holy smokes, this gate is awesome. It was so easy to stick the little hooks up and boom!.. it’s up. Looks great and won’t leave marks on my walls like my old wooden gate. Plus it came with extra hooks.
Super lightweight and easy to set up! We wanted to get away from the bulky dog gates and tried this magic gate out in hopes that it would be more aesthetically pleasing, and it did its job!
This works great to keep our Chihuahua puppy in the laundry room. He stays away from the screen and hasn’t even tried to break through it yet. It is mobile, so it isn’t designed to compete with other units, but it has worked great for us so far and it is sturdy and strong enough for us.
Good product, comes with everything you need to install it. Good communication with store and fast shipping
The gate worked fine for puppies, but now our 20 pounds dogs have pulled this thing down a few times. The issue I really have is with the sticky hooks on the wall. The sticking is so strong, so the paint came off the wall when my dogs pulled the net down. Guess there could be something to prevent it.
great
The gate actually kept our 70 lb lab out of the laundry room for a few days. Until she found out that she could bust through it if run fast enough. Might be great for small dogs, but cn't stop the grown up lab.
It seemed sturdy enough and everything needed included, even the hooks had holes in case you wanted to screw or nail them instead of sticking. However I had purchased to use on a porch and it didnt fit. Guess I needed to measure the porch first. I will add some wood and set it up anyways.
I have an elderly, deaf cat that gets into trouble, and I wanted to block her way into the 2nd floor. I measured my stairs and wanted to use it vertically, but the actual net turned out to be a bit shorter, than I thought. Now my cat actually can squeeze in, so it's not really suitable for cats.
Well arrived, impeccable packaging, thank you to the store
Thanks! Reliable shop, excellent item fast shipping !!!!
I would have given this 5 stars, but the hooks that fasten to the banister are easily pulled off by both of my children and my partner, who do not bother to open it. I would suggest buying heavy duty hooks or command strips with hooks to fasten this to your walls or banister. I love this otherwise it is easy to install and sturdy enough to keep our dog off the stairs.
Great quality
Everything was done quit fast. Good service.
very nice product