Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you havenāt received tracking info within 5 days, please contact us.
My tracking says āno information available at the momentā.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the itemās condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
I just recently got into doing my own poly gel nails at home and was in need of a handheld electric nail file. I was hesitant at first due to the size of the nail file, but it has not let me down. It packs a good deal of power for its size and force capability. š
Sleek and easy to hold. I love that it doesn't take up any space in my nail kit. I alternate between multiple styles of drills so that I don't have to switch my bits out as often. I use this one for nail prep but it is definitely strong enough for removal as well.
I bought this drill because it was wireless. The battery does run out after one hand, but it charges pretty quickly. I leave it charging as I work on my other hand. The bits provided are perfect. I love that the kit only comes with the absolute essentials
Was very pleasantly surprised. It's lightweight, easier to control. It's not loud. Has the power of my corded nail drill. I havenāt used it that much, but as for now I'm extremely happy.
This nail drill isn't very powerful and the larger bits don't stay in the drill, but the smaller bits do. And this is perfect for my granddaughter to practice with.
This is a lot of value for such a cheap price! The drill is lightweight, easy to use and quiet. My favorite part about it is the built-in flashlight.
I was even able to use the cuticle remover on my kids nails without any discomfort. High quality for the price, I definitely recommend it!
Good quality! Lightweight, cordless, easy to use, even in a dim environment. Recommended.
Very nice compact nail drill. Very sleek and easy to hold. Comes with five drill tips for filing, smoothing and sanding both natural and artificial nails. Includes a carrying pouch which makes this ideal for traveling - everything fits into this compact drawstring pouch. For its size, this drill holds a tremendous amount of power. It definitely can do any task that I need quickly and with no straining. Anyone who does in-home manicures should own this drill.
Surprised at how easy it is to use. Charger cable and accessories make it portable.
This is a great little tool. The fit and finish is excellent, with a tight, precise fit for the removable pieces. It was fully-charged within 30 minutes and this thing is fast and powerful. Itās lowest speed is faster than the highest speed on other similar devices (I returned two others I bought prior to this one). No news yet on itās reliability but design and performance are outstanding, especially at this price point.
These product seems to work very well and so far really love this for my nails
It works great. The only downside is that the battery life isn't too long.
Received today, and used on my fingernails (Iām male with thick nails). It worked great! Itās going to take a little time to learn how to best use it, but the power and battery life are excellent. I think itās actually meant as a small workshop pen, and I think on soft wood or soft products it would work perfectly, but I donāt think it would hold up to serious grinding on hard wood because of heat build up.
I, like many others, are doing our own gel nails. I bought this to assist me in that process. I would have given it more stars if there were better instructions. It holds a charge nicely, is quiet and you can change the speeds with one hand as it is on the device. So far I like it and I am NOT a nail professional or even a person who did her nails pre-COVID. Like I said, good value for the price.
Is my first time using this kind of tool, I really have problems with my cuticle and I have heard about the Russian manicure, so I'll try. The tool looks very friendly and easy to use, perfect for beginners. I love the idea that it is cordless. The only thing is that there are no instructions about how to change the bits. I guess it's easy, I'll use a YouTube video to see how to do it.
I've been meaning to do my nails at home because of quarantine and everything and now I finally got the chance! This drill is lightweight and so easy to use! The package also includes five drill bits so you could definitely use this for practice. The led light at the end really helps give a clear view of what youāre doing. overall, 10/10 would recommend.
Decided to buy this for home pedicures and we love it. My grandson (who is five) even loves this thing. He likes it much better than clipping his nails. I like that it has three speeds and is rechargeable. Comes with a handy little carrying case. And itās compact. Bonus, no wires!!
I love this drill because itās super easy to use but I wish it lasted longer. When removing acrylic I like to drill as much as possible to reduce my soak time but I had to recharge in between hand use. I wish the battery life on this strong little tool was a bit more effective.