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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Holds water. No leaks. Durable. Easy to clean. One draw back is that it is rather hard to suck through the straw in the beginning. Overtime it gets easier.
I've been looking for a good water bottle for my son to take to school and this one is perfect. It's sturdy and does not leak! I love the flip lid as well to protect the part the mouth goes on. Couldn't be happier with this product so far.
I love the cap. VERY good for the Gym!
What I love about my new cup is the push button so that my straw is totally covered from the germs. I love the color. No leaks when tilted.
My kid likes his new water bottle. No issues, just a great waterbottle for my almost 6 yr old.
Best water bottle I’ve ever had. Fits in my fanny pack. Doesn’t leak. Easy and quick flip top to get a drink.
Great item, I keep it near my bed at night. I freeze it during the day and sip all night.
This is actually leak proof. I fill it up with tea or water and throw it in my book bag. It’s very easy to use and clean.
We tried a dozen bottles for the kids to take to school. This is the first one that doesn't leak.
Perfect for the kids for school. I love that the spout is covered. No leaking.