Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
Overall these are perfect. I love that they are not glass so if they fall or slip you just pick them back up and keep going. I used these when I left for a long weekend and had no one to water. They kept my plants watered in 90 degree weather. The holes are a decent size, not to big or too small so they are easy to fill but don’t dump out water when you insert them in the dirt. Definitely will end up buying more!
I found that it works as intended but for my small to medium potted indoor plants. As for my 5 gallon vegetable container garden outdoors, it drained within hours. Probably because of the heat and the larger content.
These are great, they all worked really well. Definitely would buy again. The only downfall is that each plastic waterer is wrapped individually in plastic bags and the shipped in another plastic bag... Not ideal but the product is good!
I’ve used a similar product in the past so I already knew that these little things are a great way to keep the plants hydrated and happy! Good value and pretty easy to use once you get the hang of them. Best to dig a hole with the spout first while the bulb is still empty - don’t try to put it into the soil for the first time when it’s full. Take care to shake out the soil of the tube before refilling.
These are great cheap watering bulbs. I bought these to keep our plants hydrated while we were on vacation. They seemed happy when we got back. These are pretty cheap bulbs. They don't really look pretty, just a big clear plastic bulb. But they do the job as intended.
Work great! Just make sure the soil you are putting them in is compact enough so that it doesn’t just all leak out at once. I even thought about putting a sponge or something in the small end to keep it from all draining out at one time. Either way they work great!
They work great! I Travel for work, usually gone for about a week or two and I found these to try out during my leave. Came home the first time I tried them, the plants were all still alive!!
I love these globes. I bought big and small. I was concerned about some of the reviews, but took a chance and am so happy. They arrived quickly and undamaged. Just make sure you have good quality, moist soil. If the soil is dry or sandy, the water will just run right through.
These are okay. Most of them had too small hole to properly leak out water. Thankfully they worked enough to prevent my plants from dying during a heatwave when I had to leave for a weekend.
Left on vacation for a week and put 2 of the larger bulbs in on of my houseplants that usually sucks up water. Came home to a plant that was perfectly fine!
Easy to use “but” if you squeeze the bulb end it can easily dent and does not pop back out. My plants were dry so when pushing in, it had an inch of dirt at the thin part that goes into plant so I had to squeeze and tap it out. However, the bulbs are good at the household.
I finally have a green thumb! I used to water on average of once every other week (way too forgetful for my own good...a cactus didn’t survive...) But this gave me a lot more leeway on remembering!
These bulbs are great for water loving plants. The sheerness allows me to see how quickly the soil is getting saturated. I love the multi pack and was able to outfit all my neediest plants. Easy to fill up and insert into pot.
My item arrive quickly and all in great shape. They are large so you can only use them on medium to large pots, otherwise they are too to heavy and to over your pots. They work as described. I no longer have to water my plants every day.
This is my first try using them and didn't want to go with glass either inside or outside as the dogs think they're their toys or balls. My plants both inside and outside are staying more moist as expected. Happy with the purchase and will order again!
I ordered these because I was going away for a few days and didn't want my plants to die and I'm very pleased with the results. They came quickly and are larger than expected (which is good) The green color adds a nice pop of color too. Good value for the price.
Pretty easy to use. I have no idea how people are having them dump all their load into the soil as soon as they stick them in. Make sure that you have already watered the plant before putting them in, because that is going to help make sure it doesn't wick right out.
They are made of plastic and for the amount of money they are terrific and do what they are supposed to do. Jesus for my plants when I go on vacation and they definitely work. Sometimes I do notice though that they get clogged if you don’t put them in the dirt the right way
Purchased these because our pool has no shade and we travel several days a week.. so far they work like a charm. I water the plants well then insert the bulbs and they will last several days and the color is really pretty in the sun.. I wish I had them in other colors too. I am going to order a second set.
These are sturdy green plastic watering bulbs, easy to fill right at your kitchen tap and sure are a great time saver. My plants are thankful that I ordered them since they are getting better attention now! I only have to go around once a week to check these bulbs and refill if needed.
Thanks to the seller who asks the best price for on the whole platform. Awesome!
an opportunity to buy such a cheap online is priceless. thanks to the seller!
To buy online on such a reasonable price is more of a miracle 🙂 thanks to the seller!
Arrived without defects. Thanks for secure packaging. I give you 5 stars.
This purchase was more than successful. Really satisfied with the order!