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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*1-3 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, all items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I took it for Chihuahua-overs. The bowl is too big. For larger breeds.
perfect. stops my cat from eating too fast and being such a fatty
The plastic looks a little bit cheap but the bowl does the work.
Excellent bowl, our pug finally stopped pressing while eating)
Good quality, hard plastic.... good for medium dogs
The bowl is good, but for small dogs
Great size and quality. Very happy
I have a Chihuahua who eats its food very quickly. I bought this bowl. I didn't expect it to be so effective! Time for eating increased once in 10! It turned out that it was not easy to pull out small granules because of these big ledges. The quality of the bowls is very good.
Excellent bought for my adult dog and plenty large enough, should help to slow her eating downs, packaged very well and arrived in perfect condition
All right, the bowl really helps. Now the dog is calm, not like an excavator bargaining. There are no allergies to plastic.
Good feeder, looks pretty tough and the shapes are fine. The nice color.