SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
These bags are amazing! I purchased two of them. One for my gas BBQ grill and one for my cast iron grill that sits on my gas stove in the house. The bags perform perfectly in both cooking formats and I couldn’t be happier with them. I highly recommend these bags to anyone who grills or uses cast iron both indoor or outdoor! Show one at the photo.
Where have these things been all my life??? These bags are amazing! Used them the first night that I got them and have used them several times since. They are super easy to clean and if you put them on a new grill it will always stay looking new. No more scraping the grill and putting the char dust all over the place. I have bought another bag for my folks. buy buy buy, they will make great gifts as well.
We got this in the middle of winter which clearly isn’t peak grilling time but my husband is one of those guys who when he want’s grilled food is willing to stand out there at the grill in like 10*F weather and grill his meat. Suffice it to say so far we have only used this once so far. In that one use, it worked great. It kept the grill a little cleaner and made sure nothing stuck to it which also made it easier to flip. The food cooked well and evenly while inside the bag and tasted good. It does say not for open flames so be careful not to use it over a high flame that will touch the bag. I’m assuming it handles heat but will still melt in a direct flame which would make it pretty useless. The price seems reasonable.
This non-stick grill mesh bag is so great! We bought it to use on our grill. Instead (for now!) we use these in our oven to roast veggies, and they work great! Nothing falls through, and the veggies roast evenly, without needing to be turned much since the bag has the tiny mesh holes. This is sturdy, well made, and my favorite part, dishwasher safe, and easy to clean!! I highly recommend!
I love my new grill bag! It`s very tough. The instructions say not to over-expose it to open flame, but I get a little fire-happy with my grilling and so far so good, no problems with a burnt bag in my grill or food! No damage to the bag at all. I was a bit worried about the smoky grill flavor not being as prevalent without setting the meat directly on the metal. I shouldn't have worried however as the smoky goodness was just as strong as ever. Very happy with my purchase and would def recommend it.
Great size, easy to use, throw it in the dishwasher to clean. When I got this my hub was skeptical. On some things that tend to stick we used some veggie spray, the others threw them in the bags and had great grill roasted vegetables. The bags snap shut to prevent escapees. The packaging is not really gifty, but because it is relatively flat should be easy to wrap as is or put in a gift bag. Great for the BBQer in the family.
I’ve used it for about 6 or 7 times so far. I’ve had no early durability issues, no difference of taste and clean up is very easy. I wash it off with warm water and take a sponge with dish soap and clean it off. takes about a minute or two. I’ve used this with salmon, chicken, hamburgers, and steaks. I bought this bag because I’ve used heavily used the grill I have for the last 4 years and instead of buying a new one due to much wear I decided to try these. I’m glad I did. I was skeptical at first, but I gave it a shot.
I bought this product several weeks ago and have used it almost every day since. Vegetables, chicken, steak, and potatoes have all worked really well on this mat. The really nice thing is that I don't have to clean up afterward. The mat fits well in our dishwasher which was something that I was worried about before I bought it. Five-star rating for sure!!
Let’s start out with I was skeptical about these things. Everyone has seen the infomercials and we all know how thing seems. Well, I decided to get one to try it out. Well worth the money. I have a 6 burner Ducane Stainless. This was the first grill I tried it on. After heating up the grill, I put in the bag some chicken, ribs, and hot dogs. To my surprise, it cooked them well. It truly cooked everything well.
These worked perfectly. They are thick, non-stick, and clean easily while still allowing good airflow which is key to the air fryer. I still have spare to use on my forced air grill outside. Time will tell how long they last.
I first saw these bags on Facebook and thought ” About time someone came up with an easy way to cook smaller items on a grill”. Well, here it is. No more losing food through the gate.
Super fast delivery. Good quality and looks as described. It seems to be solid. Waiting for the bbq season now. Thanks for the good product!
This product was easy to use and easy to clean. I used it to cook veggies in my smoker. It worked beautifully! The mesh is small enough that the veggies did not fall thru. Bought another as a gift!
Looks solid, so I am looking forward to spring barbeque time to test it! Special thanks for fast shipping and good packaging!
Mesh bags are very sturdy and easy to snap close. Wonderful to be able to turn all vegetables over at one time. When done just rinse in hot water and reuse. Great time-saving item!
The goods came quickly. Corresponds to the description. Very convenient thing, especially for cooking vegetables. I recommend this product!
Very sturdy, excellent quality bag. It’ll surely last a long time. Exactly what I needed to cook jalapeños and smaller veggies on the grill!
This was perfect for what we needed, cooking our meat with no mess, and veggies without them falling through!! Super easy to clean too, highly recommended!!
Good quality product. Size is not very big, but it’s perfect for a family of 3 for vegetables. My suggestion: get 2 of them.
The Medium and Large Non-Stick Grilling Bag, BBQ Grill Accessories with High Temperature Resistance for Outdoor Grill or Oven, BBQ Baking Bags. Each pack comes with a (20 cm x 30 cm) medium and (30cm x 40cm) large grilling bags to provide you with a simple and convenient way to bake or grill food to create delicious masterpieces while keeping your grill clean and prevents any sticking along with boosting their flavorMade using PTFE Coated Fiberglass, our reusable grill bags are durable enough to handle daily use and offer high-temperature resistance from -40 to 500 °F without relying on any harsh chemicals, additives or plastics. This is a nice quality product and I give it a 4-stars rating.
Smaller than we thought since we cook in larger quantities but serves the purpose for smaller veggies and foods.
Bought three of these, have already used for veggies and fish. Works great!
I use this bag for doing seafood on the grill. Never a problem flipping things over or sticking to the grill. However I wish it had a clamp to keep the bag shut. I tried using a metal paper binder clip. Large ones work best but are LARGE. small ones slipped off. .
These things are great! Instead of having to flip each veggie independently you can do the whole swoop! The only down side and reason for 4 stars is that if your veggies are cut too thick, the end doesn't close and you could lose some of your yum yums
Easy to use. Worked great on the BBQ. I Had veggies and a chicken in the bag. Easy to clean and store.