SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This includes our 1 day processing time.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This belt is really a quality item. Got it for my boyfriend for Christmas. has a nice sturdy heavy belt buckle and the belt seems to be made well, hoping this will last quite a while for him. this belt is 41,5 inches long and its true to size, but i guess there might be some other lengths too.
I’m not really a belt guy, but recently I lost a lot of weight and old pants are kinda big for me. Picked this belt for its stylish brass buckle with unusual shape. I’ve had it for a month now and the leather is still intact. The buckle is attractive and very sturdy. I expect many years of use from this belt.
No frills, tough leather. Seems good quality. I work a lot and need a durable belt and this one is it, it looks nice too so it’s no big deal to go out with it. Looks equally stylish with jeans and office trousers.
It’s really hard to find a nice-looking leather belt these days. Most faux leather belts look cheap and age poorly, but I’ve had this one for six months already and it looks brand new. It is in the same league as the real thing. Feels comfortable and the unique buckle shape adds more flare to it. It’s worth it!
About two months ago I purchased this belt and now I'm gonna get another one. Nice quality, fast delivery, looks stylish and businesslike. The spot where the buckle touches the leather doesn’t wear out and has no damage to the leather. A good purchase overall!
I have an impressive collection of belts and this is a fine addition. Bought mostly for the buckle shape, but was pleasantly surprised by quality. The metal is solid and doesn’t scratch easily, the construction is overall sturdy and the leather is soft. Get this belt now and your office buddies will burst with envy!
This belt really catches your eye, the buckle is really cool. I don't usually write reviews until I have had the time to test the item. This belt has exceeded my expectations. It was far stronger than I thought, there is no fraying, no weak points that I can see and after months of use, it still looks as black as the day I got it delivered. Money well spent.
Real quality stuff, got black leather one, but got bored with it rather quickly, so i’d like to buy it in different color
Most of the time I have a lot of stuff in my pockets, keys, phone, wallet, and maybe some change. I can tighten this belt up really tight, so It’s not sagging with all this weight in my pockets. It was delivered the next day, so props to the delivery guys!