Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
It's perfect for raising the camera to the appropriate height for online video meetings and virtual happy hours.
This stand is great for presentations, online meetings and organizing your desk space.
I had doubts about it supporting my laptop but it is proving to be strong and mighty. I highly recommend.
Seems rugged and sturdy enough that I'm not worried about the computer falling.
Provides wonderful ergonomic positioning and could not be better designed!
I ended up liking this stand so much I got another for my office. Perfect angle for me at its highest. The plastic is sturdy and I really like the swivel. My stand at home is usually folded away so I appreciated that the phone stand clips in place for carrying and you wont end up losing it when you put it in a bag. I have a fairly thick shell on my MacBook Pro and it fits just fine. Folds up pretty flat. Good design and I hope it lasts.
I wanted to get something that can elevate my laptop and this works really well. I use the medium level and it is perfect for typing and it raises my camera for the perfect angle for video conferencing. It feels sturdy when I’m typing, it takes some time to get used to it but it’s fine. The best part is the slot on the side where I can place my phone. It’s a nice add on!
It is very lightweight but sturdy, with just the right range of adjustability.
This laptop stand is awesome! You literally cannot beat the price.
I recently bought this and am happy that I did. I wasn't sure how I was going to use it (laptop or drawing tablet) but it looks like I'm going to use it for my drawing tablet. Two things I love about it are that it has a holder for my phone and that the thing where my tablet is held turns. This lets me get those angles that it's a little hard to get with just rotating the page.
I normally don't write reviews but I actually really love this stand especially for the price. I'm working from home now and this stand has been great for video calls and helping keep my neck from hurting. My camera is at the bottom of my laptop so by putting this on the highest setting makes video calls much better quality without the unflattering angles.
Great for watching videos but not great for typing.
I had a hard time with placing the phone holder.
There's a handle on the front that sticks out a bit. It's unnecessary and takes up desk space. In my situation, it also interferes with the mouse by clicking the right mouse button if I accidentally bump the mouse into the handle. They should have minimized the amount the stand sticks out in front.
Perfect for my laptop extended desktop.
I ordered this for my child's school laptop (we homeschool) and she needed a solid ergonomic stand. This seems to do the trick. And I like that it can swivel if she needs to show me her screen more easily. I'm not sure yet how it will withstand the daily use of a grade-schooler.
This does not sit firmly on the desk.
It raises my laptop camera about 7 inches higher so I can get the perfect angle for my video podcasts. Product is sturdy and super easy to use and adjust.