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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I like the thickness of the charger & that it can charge up a few devices at a time.
I had been researching power banks for a while. I'm so grateful that I did. Works wonderfully on all my devices. Great value for this product. very easy to use. I would definitely buy it again.
Fast charging, portable, and holds a good amount of juice. I highly recommend.
The power bank works well and I am hoping it will last too. I am happy with it.
Exactly what I wanted. I wanted to carry extra power for my phone and wireless earbuds. This is perfect. I love the led display that tells me how much charge I have left.
Works exactly like it should. Keeps charge for a very long time.
Product was amazing! Weight is really light. Design is great! I’m in love! Charges very fast! Highly recommend!
I bought the second one. It's really easy to use.
The style is very novel, the quality is very good, charging is very fast, and I will continue to buy it in the future.
Great for travel or everyday use. Long battery life. I didn't need to charge it once while traveling.
Product is easy to use, small for travel.
The best thing is the display that shows the battery percentage of power left in the charger.
This keeps my device charged all day.
I liked it a lot. I was looking for a good portable charger and I found it. Thank you.