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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Nothing was broken, good product. I`m not sure about the wrinkles yet, but it's so relaxing and I don’t want to miss a day.
It does not feel good on my skin. Maybe it's my fault and I don’t understand how to use it properly….
Very nice set, the size of the tools is perfect for face massages. I use it to relax when I’ve had a stressful day. Will buy again as a gift for my family and friends
Very satisfied with my purchase. Relaxing and soothing. I have noticed that my skin is getting better because of these tools. I know that some people put the roller in the fridge but I prefer to use it room temperature. Highly recommend!
Everything about this order is perfect, the packaging, the use, and the price! Nothing damaged. All the pieces were there. The product is quite pretty and durable as well as useful. Thank u so much! Would recommend.
I`m impressed!!! It really works! I want to buy it cause I felt too much tension on my face, now I use it every day before I go to sleep and after waking up and my skin has never felt better! I`m not exaggerating!
Great set. It was boxed up very nicely and the color is beautiful. I watched several videos on YouTube to get some instructions before using the tools and look forward to seeing the results.
I purchased two sets – one for myself and one as a gift for my mum. Both sets are presented in a very nice box. It takes me a couple of minutes to look better. I highly recommend using these!
I wasn’t expecting much, but it really improves my look and I feel refreshed. I keep the tools in the freezer and use them every morning at least for 3-5 min. Really love this product.