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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Our California warehouse is responsible for shipping packages exclusively through USPS
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
For the price it’s not bad. It has good power. And seems to do the job. The beeper when you change speeds is loud and annoying. Other than that seems to be ok.
I get a lot of sinus headache and tension in my neck. I use this upon waking and before bed. It has helped me out so much since receiving. Very happy with purchase.
Good product, everything is fine. I like the feeling when turn massager on, relaxing. Arrived in 10days that is super fast! Recommended!
The product looks exactely like the description and the pictures! Very nice soft touch. Works perfectly fine.
Purchased for a stiff neck awaiting medical review. Works well once the instructions are carefully understood. The heat feature is nice. The different modes are difficult to discern which once is operating but still the gadget is great!
The neck massager works great for my mom. My mom always have neck problem and she got pains all the time with her neck, so I decided to buy the neck massager as a gift for her. She loves the massager and she said it really release her pain after only one time use. There are 3 treatments in 15 minutes, but they are very effective and there is heat option. Also, my mom said she can control the strength of the pulses, so it wouldn’t be too hard sometimes and it is very convenient too. Overall, the massager is worth of 5 stars
I buy this neck massager for myself because I often sit at front of computer to play video games and that make my neck always feel Street. This electric pulse neck massager helps to relax my neck muscle and reduce my neck pain. Right now, I used it every night to relax before to bad, and it works pretty well. There are 3 different modes and 15 levels of strength to choose from. It's very easy to use, and also come with heat function. It looks pretty, great quality,, and with affordable price. No complain.
Seems to work great! The family likes it. Just hard to position with the muscles in your neck to your shoulder. Stays upward a bit and I wish it did not. The heat part is very nice. Relaxing!
I really like the look, it works good. The remote could be a little bit better quality.
Bought this for my sister whose job entails physical labor. Many nights she'd come home from work with sore neck and shoulders. She was skeptical anything would help and was excited to find this did. She's been a regular user (2-3 times at least per week) and is very pleased. Easy to use - the vibration and heat relax neck and shoulders enabling sleep. Would recommend this without hesitation.
Good goods and appropriate store! Was shipped fast, good quality, looks as in the photo.
When I bought it I was expecting one that massage your neck not impulses of electricity. But it helps
I’m so glad I bought this neck massager! Since working from home, I constantly get neck pain (and honestly pain all over). I was looking for something lightweight and wireless so that I am not restricted from moving around. This was perfect! At first, I was a little intimidated by the electric therapy aspect of it but it turns out to be nothing but relaxing. I have even been able to sleep better the past two nights since I’ve used it!I think this would make a great gift as well, so this is definitely going on my list of possible gifts for family and friends!
My husband and I both use the device for our intermittent neck issues and it is extremely effective. I love that it is so compact and portable and holds the charge for longer than expected. The 15 minute sessions (3 treatment types) are very effective and the love the option to add heat and control the strength of the pulses using the convenient remote control. I really feel that it has helped reduce the number of times I have had to had to have chiropractic treatments. It helps me maintain a pain free lifestyle and for that I am extremely grateful.
I was in a car accident at 57 years old and had accute whiplash. That was 5 months ago. I went through physical therapy but little help. This is amazing and feel so much better now after using this
This is so easy to use!!! I usually puts my muscle stimulation massager on when my muscles are sore and tense. It gets annoying with all the lines that are connected. Most of the time I fall asleep with it and they just get tangled. With this I don't need to worry about that. I can just put it on my neck any where any time and I won't have to worry about annoying lines or needing to bring the main machine. I can be mobile with it. It also heats up which feels wonderful!! I love it!
I was pleasantly surprised at how intense the massage was. Easily control the intensity levels with the remote.
I am suffering from neck pain badly. I feel much better every time after I use the massager for 15 minutes. It’s wireless and has a separate remote. It’s very moveable and portable. The two connectors are full of elasticity. They are able to move down and extend out a little bit, so it fits my neck perfectly. It’s really really comfortable and soft. It can warm up right around my neck area. The warming sensation is really nice. It delivers pretty decent pulsations. The battery life is really amazing. I recharge it about every 3 weeks. It is doing really great. It would be better if the remote has a screen and can show the current level and mode.
I was a little skeptical about buying it and if it would work but after using it, it is probably one of the best products for my neck I ever bought.
Great price massager! I use a computer a lot, so I have started using it on a computer sitting in a chair, which provides deep massage to my back and reduces tension. Any pulse massager will produce a slight pain at the beginning of use. The feeling of being charged varies from person to person but it is safe to use. After each massage, I feel very relaxed. The build quality is strong and the value for money surprised me. It will be a perfect gift for those who complain of neck soreness. All in all, an excellent product. Definitely recommend!
Fast shipping and product is as advertised. Just like a tens unit but without the cords and sticky pads. Really helps my neck pain!
Great product. Everything works like in the description. I am so glad I ordered this! Really helps with my neck stiff neck and neck pain. Highly recommended!
I've had headaches and a tense neck for a long time so I want to try this neck massager. Looks like a lot of people are recommending it. After several uses, I think I did have a big relief and I'm sleeping better at nights. I like that it's portable so I can still walk around while using it and don't have to sit still at the same place near the power outlet. There are 3 different massage modes and 15 levels. I think level 3 is already strong enough for me. The remote control is separated from the massager, I know some of these massagers don't have a separate remote control, I'm not sure which one is better. I guess having a separate controller is more convenient because you can see what buttons you are pressing but there might be a risk of losing the controller because it's small. The heat mode is also amazing. I'm really glad that I've bought this.
Oh how we really love this neck massager! The whole family! Husband and I work a ton in front of the computer and our neck always gets so stiff and sore. We just love putting this massager on our neck while watching TV in the night. It did feel a little weird first time though. Just be careful not to put it on high first if you don’t know how strong you can take because it may create involuntary muscle spasm while using it. It’s such a weird feeling! Lol! Father had shoulder surgery and he loves it too. I’m thinking about getting one for him as Christmas gift.
Constantly plagued by neck muscle pain. Hate to be tied to a heating pad and electric outlet. This is the best solution to comfort and maneuverability. Fifteen minutes of this therapy and my neck pain diminished to near zero and full mobility to turn my head was restored. Love this product - it was definitely worth the money. Highly recommend.