SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Ideal for charging if you have a few different devices. The tips stay tightly in place in the charging socket and the magnetic system works well and clamps onto each tip really easily and stays attached well. For me it is ideal as I have an Android phone using USB Type C, my iPad uses the lightning type and I can charge all my other bits that use a micro USB connector. The carry pouch is a nice addition to keep everything together if you decide not to leave the tips in your devices and also keeps the cable wound up well. The cable itself is good quality. Overall I am very happy with this product, it does exactly what I needed.
Usually gimmicks and tech are usually rubbish but this one actually works. I am forever breaking connectors to my mobile by walking away forgetting to unplug them. However this new connector just stops all the dramas, simply walk away and it disconnects. Also you can just place the phone near the connector and more often than not the connector will connect it's self. The blue light is handy for finding the phone in the dark.I would recommend it. Also ideal for my 87 year old mother who has limited movement in her hands.
Quick to get to madrid (spain) good cable and the light it brings is less annoying than others i have. A detail of the velcro you bring. The iman is powerful lets the hitch spin and holds quite firm. Regarding the hitch brings 8pins and only on one side (keep an eye on this that if you're wrong) it won't be loading. It is also somewhat thicker than the original apple, it is difficult to insert and extract it as well. Although now for a while i'll leave it on without having to take it off and put it on. When i try it more i will give my opinion of use. Thank you. For how little it costs in my opinion it is worth your purchase. Thank you.
The best solution to the multi-cord household. I'm an iPhone and the wife is an Android. Rather than have two types of cords in every room and car, we now have 1 cord and the tip stays in each device. This cord is always the right cord, every time!
I ordered 3 cables for my iPhones (lightening connectors) and they work great. They did take longer than I expected to arrive, but they appear to be very good quality. At first I thought they didn't work, but I had inserted the adapter into the iPhone backwards. Once I reversed the adapter, it worked fine. One side of the adapter is blank, and the other side has the contacts, unlike a regular lightening connection that has contacts on both sides.
SOOO easy to use! Stick the magnetized plug into the device, then find a glowing power cable, then the the magnets connect! NO more rat's nests!
Reasonably priced cable and actually works well.
The first time I ordered such a cable! Good weaving! Fast charging! How long will it work-time will show! Delivery is slightly less than a month. But I'm happy! Thank you very much, I recommend it to everyone!
The MicroUSB port of my tablet got damaged and I was told by a technician the repair was not worth it and suggested to better get rid of it... Then came across with this Marvelous product and, the rest is history! Very, very pleased with it's functionality.
This thing is great! Took forever to get it, but it was worth the wait. The plug fits flush in my phone case and does not catch/snag at all. Moved it to the wife's Surface and she loves it too! Magnet snaps right on and avoids trying to figure which was is up on my charger. Very cool!
I got it for my holiday trip and found it very convenient to use! save for carrying all the cables of my electronic devices and it's a problem solver when a certain cable was forgot to take. I have been constantly use it for over three weeks and have not found any problem yet. a worthy purchase.
Fast shipping and good quality. I usually except less when buying online, but the magnet is strong, and charging works.
I have a real difficulty in plugging my charger into my phone and always end up with pulled/damaged wires. This cable works for me, once in it stays in and the magnetic attachment to charger stays on and pulls off easily without damaging the wires.
Ordered usb-c and mini-usb plugs. Works phenomenally, took a while to arrive but once recv'd, no problem whatsoever. Would recommend to all.
Good magnetic cable, very simple to use and convenient! I am glad I managed to find such a good value for money
It’s cool stuff. You can charge anywhere you want . It’s very stable. You can switch different kind of phone. Very convenient.
I rated this low because of 3 things: 1. The magnetic connecter is round and sticks out of all phone cases. It’s quite annoying. 2. The magnetic strength is weak and disconnects frequently. 3. My iPhones and android devices took much longer to charge. Except for this, the cable itself works okay.
I had a different brand and am happy that these cheaper cables match up to the plugs for those. The only downside to these is that the cable wrap is a little scratchy. It makes my arm itch where it rubs if I use my phone while charging.
The cable is excellent, 1A keeps it clear, at 2A the load slows the voltage to 4.7 v. the seller Thanks +++
Got it on sale and happy with the deal!
Pretty good deal for the money. Lightning plug needs yo be correctly installed, as it's only one sided
I like the magnetic on this wires and how easy easy to use also I keep the tips plugged in phones that keep the charging port away from dirt and dust.
I had a question, and they answered almost immediately. happy with the service!
I love these cables. The whole idea of detachable connectors and magnetic attachments is awesome. The only design flaw I learned hard way today: the magnetic tip of the cable may accidentally stick to some piece of metal (a pen in my case). Doesn't feel very safe.
The magnet functions perfectly, no fiddling required at all. Charges quickly too. So easy to use in the dark, but be aware, the led light is powerful enough to see around your bedroom at night lol