Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
The chicken is just cool, our chick eats with joy, ordered the smallest
The toy is cool. It's loud. Dog delighted
Much more stiff than I expected, but makes a great noise and worked well for our Thanksgiving relays.
This is my dogs favorite toy! He has had one for years- it is his present to us when we get home or he has does something he is good, etc.... his last one broke after five years of hard use.... I needed one quickly so I ordered a replacement "chicken". It came quickly and was exactly as was expected... it even looks better made than the original one I had... thick rubber chicken with squeaker.... such a happy dog again!!! I was very happy with the customer service, was they send a thank you note too!
Everything is cool, fast and the toy is very like!!!! Only we did not expect that such a small will be))) take more size)))
My dog loved it at first, but the squeak/squawk wore out within only 2-3 days. It now sounds like it has laryngitis and barely makes a noise at all. He was also able to pull the two halves apart pretty easily. They popped back together, but I'm not sure why it is designed to pop apart to begin with? Overall, I wouldn't recommend this unless it's just for a quick prop or something that you don't need to function for very long.
Great chickens. The dog is really getting used to them, barking on them. It's time. Recommend the item, the price is super and fast delivery. Thank you
Bought these for my wife for her birthday! Was a gift from the cat! She absolutely lost her mind when she opened the gift. I still hear the squawking in my mind. They are in the living room and when I’m in a bad mood she squawks them at me. Great way to brighten. The mood, get a laugh or annoy your friends!!
This has become my dog's favorite toy. However, the head gets removed from the body fairly easily during tug of war. It does go back on though. Other than that, it's pretty tough. My dog destroys most toys pretty quickly but this one has not been permanently damaged yet.Be aware: it is LOUD. The dog loves it and sits outside the kids' rooms making it honk in the mornings. They keep trying to hide it from her but somehow the dog finds it.
Chew., she does not eat, but she loves dogs. Delivery fast. Thank you
Okay, it's a rubber chicken. It's a cheap rubber chicken. And if you're purchasing it for entertainment value for you three young kids, IT'S COMPLETELY WORTH IT. No, it's not sturdy or durable, but that turned out to be best part. The head came off within the first week but the noise maker remained imbedded in the neck. Turns out, if you breath in through the mouth of it or blow out the other part of the apparatus, one can make some of the most epic sounds EVER. My recommendation is, if you purchase this, go ahead and ditch the body and create a musical number that no one will forget (though they might want to). Bonus, it works as a great way to get your children's attention, versus a generic, boring whistle. HIGHLY RECOMMENDED.
This is a riot—that is if you can stand the screams! I attached a note when giving it to my daughter(don’t make me regret this!) and I don’t regret it because she loves it!
The dog is happy! The size for a kilogram puppy is perfect) it went for a long time, but it was worth waiting.
Chicken is cool, so screams :) the dog is delighted.
The dog is happy! Very funny toy! The mistress is happy too!
Very grateful for the goods! In connection with the epidemic, everyone's mood fell, and when I got these funny curpets in a pink package-just the mood rose! It took a long time, but it was quarantine again. Recommend!
I thought the toy would last a litle longer than 10 minutes.....our dog loved it for that long----He has another quite similar and it's lasted---the rubber is a little stronger, however-----really cute idea.....
There isn't much to say. It's a yellow rubber chicken. It looks just like the picture and arrived as promised. Dog very much liked
Great for a puppy York, sound like a duck
Funny toy, ordered for a little dog. The dog is happy.
She lacks air to louder and yell longer, you need to make them a little more in size! :)
The toy is very cool. The dog is very happy. I will order more
It has just arrived and is accurate to the description - I am very happy with it and would recommend
This is bright cherry and makes lots of noise. All fun for my dogs. Durable? No they chewed it into small pieces in 30 minutes. I'll be seeing yellow plastic in their poop for a couple of days.
Toy for a puppy or a small dog, an adult will eat a wax... a piece of funny puppy like... the price is adequate-I recommend ..