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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Beautiful item bigger than expected but big enough to see the detail without being too big
delighted with the locket daughter will love it thank you
Look very good , good quality very happy
This necklace has been brilliant, lost my husband recently so have been able to put his picture in the locket so he is always with me.
Just what my wife wanted as it enabled her to put a photo inside of our late 19year old Grandson near her heart.
Absolutely beautiful, it's Gorgeous!
Amazing value and better then all locket necklaces out there. You can also get an engraving on the back of the locket.
Quick and easy process and a good turn round to get item to mine. AMAZING
Absolutely in love with my necklace Thank you so much
Bought to place in my daughters wedding bouquet. Placed photos of her grandparents who are sadly no longer with us. Prompt delivery, good quality product.
They are very light in weight but very attractive.
Very pleased with this locket, it looks classy and very good value for money
Beautiful gift for my daughter's 30th birthday. Well made and personalised. Great quality and value.
Beautiful thank you very much
A nice gift however the chains can break fairly easily
Very good value and very good looking