SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
bought by a friend's reccommendation, it's just like i expected!
I was really impressed with how far down the road the lights illuminates!
I've been using these lights for two months now. At least 5 evenings a week I take a bike ride just before sunset and I often come home in the dark. And with these fenders I feel confident that not only will I see what's ahead of me but - maybe more important - vehicles and pedestrians will see me better.
The fenders are exactly what I was looking for, nit addition and a bit of extra protection for my weekend trips.
everything is good! Thank you.
Easy attachment to the bike: No tools required. You can literally install each light in 5 seconds, either on the handlebars or the seat post.
The only complaint I have is that one of the plastic clips broke. But I guess, just don't pull on the clip too far or hard. otherwise all is well.
Everything came quickly, thank you, I am really happy.
They are a little smaller than I expected them to be, both of them are about the size of a flattened golf ball, but they don't need to be any bigger. The straps stay tight and the taillight lights up a large enough area to see where you're going in the dark. They also really are water-resistant. Very happy with these fenders
Just rode my bike from Florida to California with these and they worked very well. Just note, these fenders are not for "night riding" ie if you're planning to ride extensively at night, you should get lights with more power.
This store has the best managing - they answer emails super quick
My only regret is not buying 2 packs for mt both bikes lol
bike fender matches the product description in full
Reasonably priced and well-made bike fenders.
The high ratings and positive reviews for this bike light set are well deserved. Maybe you can find stuff for your bike that cost less. I seriously doubt you can get better value, though.
a great one. highly recommend
Tthis bicycle fender fits my bike very well. You know, without the fender, your clothes will suffer. I don't think few people are willing to waste time cleaning the stains on the clothes.
Everything Is okay and came quickly
Nice design with chrome-like finish - added some extra style to my bike
Thanks, good stuff
Excellent water resistance: One evening I was caught in a sudden, unexpected heavy downpour while riding my bike. The lights never even flickered, and I've found absolutely no evidence of rust or corrosion since then. (I live in Florida, very close to the saltwater.)
Probably the lowest price for fenders, at least when it's on sale
Got my fender just as described, durable and strong
better than i expected. awesome! Are all clean af because of this ass saver. For a very affordable price, you get mud and dirt protection as well as the fastest looking bike your homies have ever seen. No more lines of dirt that run up your back from your crack. This is an investment AND a clout move.
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-) I commute on my mountain bike daily, regardless of the weather, for 10 or so miles. These stood up to that and the abuse when I went on a mountain trail for a good four months. For 30 or so bucks, it's one hell of a deal. I still got a different light though, the one that comes seemed kinda weak