SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very useful product! I struggled a lot with bad lighting in my car, and finding all those buttons in the dark was pretty annoying too. Happy I found this solution! The stickers adhere really well and give off enough glow to be seen. Totally recommend for anyone struggling with low light in the car!
My friend recommended these stickers to me, and I can’t imagine how I lived without them before! If your car doesn’t have automatic illumination (like mine), then you def need it too!
This is the second time I ordered these button stickers already, this time for my daughter. We find them very convenient, they do help a lot in dim lighting.
Fascinated with the stickers, they look great at night or in low-lit places. I used them for a Chevrolet spark and they look great in its interior.
Good product, one of the best purchases I made for my car. But what I learned is you need to let the stickers spend more time under the sunlight so that they would glow more. I used to leave my car in the underground parking lot, and the stickers didn’t work that much. So make sure you ‘charge’ them, hope it helps.
Very high quality, great product. The strikers are easy to attach, the size is also pretty good, fits all the buttons just right.
Amazing item, happy I found it! Love the design and quality, very useful for a car.
Wasn’t sure about ordering these stickers, but glad I did it. Handy to navigate in the car, very visible in the dark.
The quality is great, nice product.