SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This is absolutely darling, and it keeps great time, too! It looks more like a cute bracelet than a watch.
The watches are beautiful and they fit my wrist perfectly. I will wear them for special occasions.
I love this watch. Very feminine with just a touch of old-fashioned charm. Fits my arm perfectly.
I bought this for a friend who loves daisies. It was well received. Looked very cute on her.
When I saw this I knew I had to have it. I have gotten so many compliments on this piece.
This watch is just perfect, for this daisy-lovin girl. I'm considering buying another one for me (in case I lose or break it) and a couple for presents because it is so amazing. Found it searching for daisy watches and it is even better than what I had in mind because the daisies really show up. It looks just like the picture, fits perfectly and is comfortable.
This is a gift for my granddaughter. It's very pretty & I think she will be happy with it. Thanks.
I love everything about this product . I really enjoy wearing nice clothes and I love to match my accessories with it. Everything must be well coordinated and fit perfectly together. These beautiful watches allowed me to do just that.
The gold isn't as vibrant as it looks in the picture, which is a good thing. It's more subtle.
I got it as a gift for my niece and it was okay at best. Not something that will wow you.
The order arrived quicker than expected and was packaged neatly. The watch is very beautiful and elegant. My only con is that it doesn't fit perfectly on my wrist. Well I will try to make it work.
This is a very beautiful watch that looks expensive. It is very practical as a watch and very nice as a piece of jewelry. Super love this bracelet, real value for money!
The watch is very pretty, and I bought it as a gift. My daughter loves it so much!
I love watches and these have become part of my dressy collection. Very nice looking piece and you can wear it with a dress, or make any casual outfit perk up!
I can wear it with different outfits... Goes perfect with the vibe & energy!!!!!!
This is very pretty and comfortable, and it's not too heavy on the wrist. I have unusually small wrists, and this watch doesn't fall off. I would buy this for a friend.
I love this watch! It looks like a piece of fashion jewelry and yet practical.
IMHO this is a GREAT deal for combination of price + quality & design.
I believe I got a good watch for the price. My only input was that I thought there would be a little more gold-tone on the watch. Still a good buy!
Very small bracelet that does not fit well
It’s one of the many watches I purchased just in case I need it for an event. I like the product, it doesn’t look cheap, and I can't wait to wear it.
Very pretty, but a little loose for me.
I love it! Fits my wrist perfectly and is so comfortable. Easy to take on and off. Matches other jewellery. Have had compliments already.
Beautiful, classy, stylish. I love it!
I love this watch so much, I’m so glad I got them. It really looks nice with my outfits. Thank you sellvia for making me look good!