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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I bought this as a birthday gift for one of my best friends and she loves it! Excellent gift for your world travelling nomadic friends or family!
I simply cannot get over how incredibly PERFECT this necklace was packaged! Not only was such care taken but the necklace itself is delicate and exquisite! I wanted to start the month of March to "BE" more and this necklace is my reminder to be just that - be more joyful, be more forgiving, be more humble and be more kind. Thank you for this wonderful, amazing gift I will treasure for days and days!!
Light weight and exactly as I expected! I wear it every day. I’m in love with this necklace.
The necklace is of great quality and doesn't turn your skin green after a shower. My boyfriend loves it since he's a big world history fan. Good chain length too, for him it lays just below the merging of the clavicles. Recommend it.
It’s very cute. It wasn’t very expensive so for the price I feel that it’s great quality. The charm is a decent size and has a little weight to it. It feels nice, I’m very happy with the purchase.
Bigger than I expected but overall, it was what it was supposed to be. Like it.