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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Durable and fun toy, but it's not easy to clean
Not as durable as expected
Good toy, a bit hard to fill up
Puppy loves this treat ball!
Most durable ball we’ve found
Its durable, strong, and keeps pups busy. If your dog loves tennis balls they will love this ball too!
Great Entertainment for a bored dog!
Perfect ball for fetch, chewing, and play
Mini Schnauzer Approved!
This toy was our desperate attempt to get out 10 months husky to chill a little. To be honest, I was doubtful that it would work. However, this toy definitely exceeds all expectations. She is playing with this ball for an hour daily, which is amazing. I also use it sometimes as a slow feeder - using not treats, but her food to fill the ball. Great toy.
I have two dogs - a golden lab and a very hyper beagle. I use different treats to fill the ball, sometimes even peanut butter. Lab is a bit lazy and just chew whatever is on the surface, but for the beagle, it's a great game! He chomps and works his ball until every tiny protrusion and indentation is completely free of everything edible. Highly recommend.
This toy is amazing. Even my elder Maltese LOVES this. She normally has to do a trick to get a treat, she's loving the treats buried deep within these toys. She even took the ball to her bed to play with, even there were no treats.
The ball is slightly smaller than I imagined, and I was worried it would be to easy to find all the treats. But I wedged quite a few in there and it took my Hassie a good while to pick the toy clean! She is a very curious and energetic pup so I am always happy to find a new source of enrichment for her.
I'm always looking for toys to keep my food-motivated dog occupied, and this one is a winner! I can stuff pizza crust pieces in the spikey sides of the ball, and I've found that small greenies style bones can be stuffed into the middle. She has gotten pretty quick at pulling everything out, but putting a greenies bone in the middle still takes her some time.
These are the best chewy toys we have found!!! They are awesome!!! We fill them with dog treats and cheese, and the dogs are completely engrossed with them! I put them in soapy water when they are done and easily clean out the grooves. IT is awesome! We bought two more sets! We absolutely love them!
This type of ball is my dog's favorite. I have a 60lbs boxer pit that has a strong enough bite to eventually rip up the ball, but so far so good. The design allows her to chew and massage her gums and cleans her teeth. It's also bouncy, which is great.
Good ball, smells weird
Very nice toy for a smaller dog, but I guess the big ones would just chew through it
It's heavier than I thought, so be careful if you throwing it inside