Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
These have helped my feet immensely! I’m often on my feet on concrete surfaces for 10-12 hours a day. Before getting these I was changing my shoes/orthotic inserts at least once a day and would still have foot cramps after about 8 hours of working. I’ve been wearing these for 5-15 minutes a night at home and after a week of using them my foot pain has drastically diminished. I don’t even have to wear them everyday now after owning them for a month.
These sandals are well made, effective and affordable. I received them, put them on, and tried them out by walking around the house and they are a perfect fit. They really help stimulate the soles of my feet. They are impressively made. I imagine the more I wear them, the more comfortable they will be, once my feet get used to them. I'm a tenderfoot and that may be the reason I can really benefit from them, since my feet don't usually get such a great work out as these sandals offer. Thank you, for your innovative foot product!!
I have high arches and very tight muscles in my feet as a result. These slippers are a huge relief. I do have tough feet as a result of years of foot cramps, so I found the pressure comforting , though my heels got tender the quickest. My mother had sensitive feet and can’t step on a pebble, so I know these won’t be for everyone, but I think they work great!
Like everyone else has said, upon first wearing them they hurt. But after soldiering through it, when I took them off, my feet felt SO MUCH BETTER!!!! I’m on my feet for 10-14hrs a day. And I cant even explain the difference these have made. They basically give your feet a hardcore massage. I recommend wearing socks while having them on. They are hard to walk in, so I wear them while I’m standing washing dishes, or in the shower before bed. I’m so glad I took a chance on these
I cannot stand my whole weight for long (180 pound), and I can definitely not wear them to walk normally. These are a good idea, but it hurts my feet more than it feels good. I still gave it a few stars because if i lean on something and just have my feet slowly go up and down it can feel goot. Furthermore they are sturdy and come with replacement parts.
I have plantar fasciitis and I stand on my feet the majority of the day. These definitely hurt sooo good... meaning it takes some time to get use to but really helps workout the bed of the foot. These couples w/ compression socks have helped relieve me of foot pain and lower back pain... definitely wear socks to initially break them end.
Just received these and love them. I have sore feet and these are amazing and hurt in a great way while I wear them. When I take them off I feel so relieved. Just wearing them in short intervals now. I am a big guy, so these buttons are getting a workout also! Can’t wait to get used to them!!
I would highly recommend - follow instructions- it has released most of my pain and only have small discomfort but as I continue using , it’s getting much better. Following instructions will benefit you.
These slippers help with foot pain, they hurt when walking on it, but just need to get used to it. I put them in the freezer for 10 minutes before wearing, make the slippers nice and cool
One of the better massage sandals i have.Being spring loaded really gives you a great massage. They really feel great on your feet...Well worth the money!
I have foot problems from diabetes. 15 minutes in the morning noon and night. Makes a huge difference. Doesn’t make the pain go away but definitely makes it less noticeable.
Love these but... you need to incrementaly ease into them. I do need to cavaet the fact, that I love walking barefoot and as such my 50 year foot soles are thick and tough. Even with that fact, I could wear them a few mintues at a time but can now wear them longer. My opinion, is these spring loaded plastic pressure points sandals are better than my immobile stone sandals. The spring loaded points adjust to my physiology. Another plus is the velcro top adjustment feature.They "look" cheap and plastic-ish, but are tough and functional. I was worried the spring loaded pressure points would pop out but that has not been the case. On a strictly annoying point, the sandal lists the particular functionality of the pressure point which is cool...BUT try explaining to your buddies why the sandal has the words " Anus, Rectum, & Genital..." Not important enough to really care for me, but it may for you.
I had done a lot of research on these before I purchased them. When I received them I put them on for 15 minutes and wore them around the house while I did my household chores. I did wear socks with them. The last 5 minutes were a bit painful but I kept them on, just have to get used to them I am sure. The first night I slept better then I have slept in a really long time. I woke up with no knee pain or sciatica and back pain.I could actually get up from a setting position without struggling. I am 71 years old and my knees and back have been giving me a fit for a really long time. My husband was so impressed that he asked me to order him a pair. I truly believe in the health benefits that these offer and all without drugs and/or surgery. I will continue to wear them the recommended 15 minutes per day. I can't say enough positive things about these slippers, have already recommended them to my family and friends.
I suffer from Plantar fasciitis and have tried creams, night splints,socks shots anything you could think of. I came across these slippers looking for more solutions so I decided to give them a try. I have to be honest they HURT like crazy when they on, but when you take them off it's a relief and am not talking about from wearing the shoe but from the Plantar fasciitis. I have been using them for 2 days so let's see how they work after a few weeks. They are good in my book. Wear it with a thick sock until you have used them for a while that helps with the pokey feeling.
I was skeptical when purchasing these sandals. I have tried everything, injections, physical therapy, proprietary pain creams designed by my pediatrist, expensive insoles, new shoes, "special socks," Kinesiology tape, support bands for my arch, braces for my feet. You name it I've tried it. I thought to myself what's another 23 bucks after spending a small fortune trying to get rid of this horrible pain. I wish I would have found these sandals three years ago.I have experienced relief from more than just foot pain, my lower back feels better as well. I work in retail, have for 17 years, and I wish I would have known about how effective these sandals are years ago. Being on your feet for 9-11 hours a day is brutal on your feet. They relieve the tension in the bottom of the foot relaxing the tendons and muscles of the ankle and rest of the leg. It's hard to explain just how effective they are but they do work. Initial use of the sandals can be painful and you may have to work up to wearing them for the directed 15 minutes per day but it's worth it.
Well, the other reviewers were right: These are like torture sandals! But I've been wearing them (with heavy socks) for five minutes or so each day, slowly building up my tolerance, and I'm impressed. (Perhaps the trick is that my feet feel so relieved once they're OFF that I'm conned into thinking my feet are improving? :-) Really, though, I DO think they are helping my circulation. They also, like someone else commented, tend to make me stand up straighter when I walk on them. And yes, they have an odor when you first unpack them, but that goes away quickly. In short, they seem well made, and I'm really glad I bought them. But they are, of course, purely for therapeutic purposes.
When you start to use the sandals it hurts a bit the sole of the foot, but that is what you get used to. Afterwards it is like a massage
These are amazing. I just got them today and immediately I had to test them out! Like others have stated; these sandals are a tad uncomfortable in the beginning. I put mine on my bare feet because I can withstand a lot of pain/pressure. It was like immediate relief. I’ve been suffering with plantar fasciitis for a long time and I have to say, the pressure modules really hit the spot. Sure it hurts, but once you get used to them, the easier it is to wear them around for longer than 15 minutes. My feet feel incredible after walking in them for 15-20 minutes. I’ve already done it twice!
I often shop and rarely take the time to rate products unless they stand out in either direction. These shoes deliver everything they advertise and more. Like many of the reviews indicated, they do hurt a little at first and take some getting use to wearing them. I would recommend socks in the beginning and use intermittently in five minute increments. It probably says that on the directions, but I'm a typical man, so I didn't read those.I now wear them about 20 to 30 minutes per day. In the past, I ran often and abused my feet and now suffer from heel spurs. The shoes have lessened that pain almost to the point of not even noticeable. I feel a strong stress relief after wearing them for just a few minutes. I highly recommend these shoes. Just remember to be patient until you can get use to them.
I've only been wearing these sandals for a week so I'll post an update after a month of use. The sizing chart was very accurate. I wear a size 9 in women's shoes and ordered an S for this sandal. I was worried that it might be too small but it actually fits perfectly! I have been using it while wearing socks and it's not painful but it's definitely not a pair of shoes you'll go shopping in. It's purely a therapeutic shoe and I've been experiencing incredible plantar fasciitis pain in my right foot for six months now.Tried everything you can imagine ...physiotherapy, massage, shockwave, laser, ice, heat. I'm also wearing orthotics and runners with good support. Anyway, there's still pain. I'm not expecting miracles! But it does feel a bit better. I wear it twice a day for 3-4 minutes each time. I plan on working up to about 5-6 mins each time so that eventually I'll be wearing it 15 mins a day. I walk on a rug, slowly. I plan to take it with me on my travels.
I have RA and was experiencing a ton of foot pain first thing in the morning. The balls of my feet felt like they had been hit with a hammer when I got out of bed. Throughout the day the pain was not as intense, but was still there. It was at the point where everything but flip flops were painful to wear. I searched for something to try and came across these foot massager shoes. I was definitely skeptical, but figured for the price it was worth a shot.These have made a HUGE difference for me!! I wear them in the mornings and the evenings while I'm brushing my teeth and getting ready, so about 20 minutes a day total. They hurt so bad at first, but you definitely get used to it as time goes on. I have been using them about a month now and I can easily walk around in them so give it time. My foot pain is still there in the mornings, but is no big deal. I am back to wearing all of my shoes comfortably and have no pain throughout the day. I can't give these enough stars...thank you!!!!
my feet use to hurt a lot, from standing and walking around, a lot. i bought these and it was a fantastic purchase. at first they hurt when wearing them ( because my feet were already hurting ) but if you wear them like you are suppose to, just 5 minutes a day, you will quickly notice the difference they make. it was like 3 days for me, to where they no longer hurt when wearing them, and my feet no longer hurt.ive had these for about a year now, and they are fantastic, my feet no longer hurt at all, and it didnt take very long for the pain to go away when i started using them. now i put them on at random times just to put me back to zero so to speak. but these absolutely work, and it doesnt take long. also i use gel inserts in my shoes to make them more soft. my feet havnt been hurting since i bought these.
I've been dealing with plantar fasciitis for some time and tried several approaches. I'd done enough research to know that these slippers would be painful at first but would help over time. And, that's exactly what happened. First time I put them on I couldn't believe it - the only thing missing were shards of glass to make it even more unpleasant! Be prepared for a lot of pain - absolutely ridiculous.And, yes, after a few times the discomfort eases up. I would say after a week or so of consistent, regular use I was able to put them on and be okay. Several months later, when my feet really hurt, I can't stand wearing regular slippers or shoes; I have to use these instead! These days working remotely I stand a lot at my desk, and using these to stand on works a lot better than wearing regular shoes. Highly recommend it!
I have bone spurs. I'm also on my feet alot. I have to say, after trying these today (without socks, I might add), for the instructed 15 mins, I definitely enjoyed how my feet felt afterwards. I think it's all relative, but in my case, my pain isn't excrucitating, but uncomfortable alot of the time. You know, bone spurs, like something's poking out of your foot? These really felt good on my foot. I was more of the attitude, "Bring it on!". I want to feel something. I think these deliver everything they claim they do. Really cool invention. I always rub my feet in the acupressure points and this goes one better.
I haven’t had the shoes so long maybe about a week. So far the longest I have stood in these has been 30 mins. I’ve walked around a little and most of the time I stand in place. My feet, legs, and back were KILLING ME the first few days but I slept like a baby. Normally prior to the purchase my feet would hurt really bad the first thing in the morning when I step out of bed and then on out for the day. Since i started wearing the sandals (with socks) I have noticed in the morning there is little to no pain. I’ve been having chronic foot problems (plantar fasciitis) for over two years now and so far this is the best my feet have felt. I’ve started trying To do about 3-5 mins no socks and I haven’t been successful but afterwards my feet feel amazing. I’d definitely recommend. If your like me just looking for any relief I would give these a try.