Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
I thought these would help my feet problems and they are certainly interesting! But they really hurt my feet so bad to stand and try to walk in them that I gave up on them. Actually gave them to my daughter to see if she liked them and could wear them. I know you have to get used to them but I couldn't
After reading the reviews of all the pain and relief, I decided to give it a try myself. I already have an acupressure mat for insomnia and it really helps me and I thought these might help my aching heel pain. They just arrived and I opened up to immediately put them on to see how much pain I experience. For me, there is a little discomfort walking around on them but nothing like the pain people have described in the reviews. I can definitely see how these are going to help me as it almost feels like a little massage already. I cannot wait for my feet to get broken in by these so I can wear around the house before I go to bed at night.
I usually don’t write reviews unless the website offer me rewards, I always write the truth if it was good or bad, but this time I will write my review because it will help you guy’s especially who has SCIATICA. I have a sever pain in my right foot, I exercise each and stand a lot so the pain was horrible, I tried everything I swear, I got the roll and made massage it helped a little bit until my mom told me about this amazing slippers, when I received I couldn’t walk or stand which indicates how sever is your pain but I insisted, I swear from the second day I’m not feeling the sciatica pain or leg pain or back pain anymore, please give it a try if you have these pain
The pressure points helped heal my heel! I was able to walk in for the recommended 15 minutes on day one. These are not meant for comfort but more of a therapy device. I’m a runner and my (Left) heel had been giving me pain for 8-9 months. Self diagnosed as plantar fasciitis, based on the immediate pain of first steps in the morning; my pain also was exacerbated by running & standing at length. I noticed relief within a week! I also purchased a wooden foot roller and used both as treatment. I’m so glad I tried this product based on excellent reviews because I can wear my heels again! Give these slippers a try if you have foot pain, I wasted money for Dr to just say elevate foot and time will heal it. Seller was excellent in responding & resolving my issue. I HIGHLY recommend giving this product a try based on price value, customer service & effectiveness!
I am suffering from plantar fasciitis of my right heel. I had a cortisone injection but it failed and I am back with the pain. These shoes were recommended by a friend to wear to relieve the pain. I wear them as per the instructions, 15 minutes then take them off. I notice a big difference. The pain eased a lot. I try to wear them daily to build up a tolerance. Yes they hurt at first but it gets better. I wear compression socks during the day which have helped as well. The great thing about the shoes is that they help your entire body, the art of reflexology. I feel great afterwards. Total body massage. Love the shoes.
They do what I wanted - helped to increase circulation to my feet, and alleviate the numbness (peripheral neuropathy) that I was experiencing in my toes and surrounding areas on the soles of my feet. Yes, the first time I wore them they were quite uncomfortable, borderline painful. But if you start with 1 minute a couple times a day, you can gradually (every other day or so) increase the time and build up to 15 or more minutes a day. Some days it still is a tad uncomfortable if worn first thing in the morn, but that soon passes. Other times: no discomfort at all; quite stimulating. Bottomline: they are working. Feeling has returned.
I like these very much. Yes, as other reviews, they did hurt a little when first starting out, but after one understands how to use them properly they are great. Just have to figure out for yourself (my opinon) what's best. They definitely provide relief and I use many times every day. You can use them with no socks or 1-2 pairs depending what kind of foot massage you'd like for yourself. Sometimes I'll have no socks on and just stand and rock back and forth or a pair of socks and walk around a bit. These are not something you wear to the store; I like them very much.
I needed to get relief form my heel pain. I currently use hard insoles to help my Plantar Fasciitis but started feel discomfort so I looked something different to help me. So before I went back to my Doctor I wanted to try this product and I read the reviews and it sounds like work. I will say it is uncomfortable at first to walk with this product with socks on but I only used them for a short period of time each day. I have to say even after the first day it has helped me!
I debated which version (intensity level) to get, but am glad I purchased the most intense one. I was concerned when so many reviews said they were painful. With socks on, these were just right therapeutically. I like the jade stone accents. I wish they weren’t an ugly color, but they are to be worn in the home so that doesn’t really matter. I was concerned they wouldn’t fit my narrow feet, but with the adjustment it actually accommodates that enough which is great.
These have helped my feet immensely! I’m often on my feet on concrete surfaces for 10-12 hours a day. Before getting these I was changing my shoes/orthotic inserts at least once a day and would still have foot cramps after about 8 hours of working. I’ve been wearing these for 5-15 minutes a night at home and after a week of using them my foot pain has drastically diminished. I don’t even have to wear them everyday now after owning them for a month.
These sandals are well made, effective and affordable. I received them, put them on, and tried them out by walking around the house and they are a perfect fit. They really help stimulate the soles of my feet. They are impressively made. I imagine the more I wear them, the more comfortable they will be, once my feet get used to them. I'm a tenderfoot and that may be the reason I can really benefit from them, since my feet don't usually get such a great work out as these sandals offer. Thank you, for your innovative foot product!!
I have high arches and very tight muscles in my feet as a result. These slippers are a huge relief. I do have tough feet as a result of years of foot cramps, so I found the pressure comforting , though my heels got tender the quickest. My mother had sensitive feet and can’t step on a pebble, so I know these won’t be for everyone, but I think they work great!
Like everyone else has said, upon first wearing them they hurt. But after soldiering through it, when I took them off, my feet felt SO MUCH BETTER!!!! I’m on my feet for 10-14hrs a day. And I cant even explain the difference these have made. They basically give your feet a hardcore massage. I recommend wearing socks while having them on. They are hard to walk in, so I wear them while I’m standing washing dishes, or in the shower before bed. I’m so glad I took a chance on these
I cannot stand my whole weight for long (180 pound), and I can definitely not wear them to walk normally. These are a good idea, but it hurts my feet more than it feels good. I still gave it a few stars because if i lean on something and just have my feet slowly go up and down it can feel goot. Furthermore they are sturdy and come with replacement parts.
I have plantar fasciitis and I stand on my feet the majority of the day. These definitely hurt sooo good... meaning it takes some time to get use to but really helps workout the bed of the foot. These couples w/ compression socks have helped relieve me of foot pain and lower back pain... definitely wear socks to initially break them end.
Just received these and love them. I have sore feet and these are amazing and hurt in a great way while I wear them. When I take them off I feel so relieved. Just wearing them in short intervals now. I am a big guy, so these buttons are getting a workout also! Can’t wait to get used to them!!
I would highly recommend - follow instructions- it has released most of my pain and only have small discomfort but as I continue using , it’s getting much better. Following instructions will benefit you.
These slippers help with foot pain, they hurt when walking on it, but just need to get used to it. I put them in the freezer for 10 minutes before wearing, make the slippers nice and cool
One of the better massage sandals i have.Being spring loaded really gives you a great massage. They really feel great on your feet...Well worth the money!
I have foot problems from diabetes. 15 minutes in the morning noon and night. Makes a huge difference. Doesn’t make the pain go away but definitely makes it less noticeable.
Love these but... you need to incrementaly ease into them. I do need to cavaet the fact, that I love walking barefoot and as such my 50 year foot soles are thick and tough. Even with that fact, I could wear them a few mintues at a time but can now wear them longer. My opinion, is these spring loaded plastic pressure points sandals are better than my immobile stone sandals. The spring loaded points adjust to my physiology. Another plus is the velcro top adjustment feature.They "look" cheap and plastic-ish, but are tough and functional. I was worried the spring loaded pressure points would pop out but that has not been the case. On a strictly annoying point, the sandal lists the particular functionality of the pressure point which is cool...BUT try explaining to your buddies why the sandal has the words " Anus, Rectum, & Genital..." Not important enough to really care for me, but it may for you.
I had done a lot of research on these before I purchased them. When I received them I put them on for 15 minutes and wore them around the house while I did my household chores. I did wear socks with them. The last 5 minutes were a bit painful but I kept them on, just have to get used to them I am sure. The first night I slept better then I have slept in a really long time. I woke up with no knee pain or sciatica and back pain.I could actually get up from a setting position without struggling. I am 71 years old and my knees and back have been giving me a fit for a really long time. My husband was so impressed that he asked me to order him a pair. I truly believe in the health benefits that these offer and all without drugs and/or surgery. I will continue to wear them the recommended 15 minutes per day. I can't say enough positive things about these slippers, have already recommended them to my family and friends.
I suffer from Plantar fasciitis and have tried creams, night splints,socks shots anything you could think of. I came across these slippers looking for more solutions so I decided to give them a try. I have to be honest they HURT like crazy when they on, but when you take them off it's a relief and am not talking about from wearing the shoe but from the Plantar fasciitis. I have been using them for 2 days so let's see how they work after a few weeks. They are good in my book. Wear it with a thick sock until you have used them for a while that helps with the pokey feeling.
I was skeptical when purchasing these sandals. I have tried everything, injections, physical therapy, proprietary pain creams designed by my pediatrist, expensive insoles, new shoes, "special socks," Kinesiology tape, support bands for my arch, braces for my feet. You name it I've tried it. I thought to myself what's another 23 bucks after spending a small fortune trying to get rid of this horrible pain. I wish I would have found these sandals three years ago.I have experienced relief from more than just foot pain, my lower back feels better as well. I work in retail, have for 17 years, and I wish I would have known about how effective these sandals are years ago. Being on your feet for 9-11 hours a day is brutal on your feet. They relieve the tension in the bottom of the foot relaxing the tendons and muscles of the ankle and rest of the leg. It's hard to explain just how effective they are but they do work. Initial use of the sandals can be painful and you may have to work up to wearing them for the directed 15 minutes per day but it's worth it.
Well, the other reviewers were right: These are like torture sandals! But I've been wearing them (with heavy socks) for five minutes or so each day, slowly building up my tolerance, and I'm impressed. (Perhaps the trick is that my feet feel so relieved once they're OFF that I'm conned into thinking my feet are improving? :-) Really, though, I DO think they are helping my circulation. They also, like someone else commented, tend to make me stand up straighter when I walk on them. And yes, they have an odor when you first unpack them, but that goes away quickly. In short, they seem well made, and I'm really glad I bought them. But they are, of course, purely for therapeutic purposes.