Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
My son had terrible acid reflux and had to wear bibs all the time. The main issue we had was that he spit up so much he would soak his bibs really fast and his clothes and chest would be wet all the time.I got these hoping they would fit around his neck better (not droop down) and be thick enough to keep him drier.They definitely did what I was looking for. Super happy I bought them.
I ordered these for my grandson when he was 2 months old. A friend had recommended them highly. My grandson does a lot of spitting up. These work great at saving his onesies. They’re soft and thick and consequently, very absorbent!
I LOVE these bibs! My youngest baby drools SO much. He is super sensitive to drool rashes as well, and other bibs just weren’t cutting it. I read a lot of reviews and finally settled on these. He still goes through 2-3 a day, but they rarely soak through the backing material.
I fell in love with the bibs from the moment I opened the package. I used them to protect my sons tracheostomy from sand while we were at the beach. They are so soft and super cute. They would perfect! Special needs mom win 💜
Have had this bibs for over a month now and they still remain as soft and vibrant as when I first ordered them which is a challenge with a refluxy baby! Would definitely recommend these as the designs are so cute and they wash really well too.
Ifor you have a teething baby you need to bulk buy these. Best bibs I've ever used and wouldn't buy any different now. My sonson bib can get soaking but be dry at the other side....worth every penny
Cute! These are really nice I wash them in the washer and then dry them in the dryer and they have held up I wash them after every use. We go through one or two a day. They absorb really well and wash very nicely.
Love love love! Worth every penny, super absorbent saves me so much washing. My little man has a super chubby neck I struggled to find bibs that looked good and did the job they were meant to. Any bandana style ones I've tried before curled up as they were too small. These are super absorbent, and the variety of patterns matches all my little boys outfits. If I had a little girl I'd put these on her too they're just lovely, and so cute!
The pacifier holder snaps on the bib and stays flat and stylish. You will not regret buying this bib because it is very very convenient.
Very nice, soft and thick material.
Pleasant to the touch, I liked it))
awesome bibs. my kid loves it. thanks!
Super. All comply with the description. I am very satisfied with the purchase.
FANTASTIC products!!! Such great quality.
I haven't used these yet as they are a gift for my son. They are very soft and seem pretty durable. They seem really easy to use. The bibs have a snap in the back and the bink holds have a thin string to wrap around any kind of bink. The bink case seems like it will be really easy to clean since it is a hard plastic on the inside. I am thinking about buying these as a gift for a friend of mine just waiting to see if she is having a boy or girl.
Nice to the touch. Not big, after washing nothing happened to them.
The sludge is very good, the fabric is soft and nice! Recommend!!!
The order is satisfied. The material is soft without smell.
all as in the description
Everything is fine!!!
I ordered this for my niece who is due any day now. The bandana style bibs are so soft and cute. The pacifier clips are adorable. My only complaint is the pacifier case. It was dirty on the inside and I had to clean it out. The box everything came in was taped close on one side and not on the other. I think I was given a returned item. Would buy again.
I rarely give reviews, but this one won me over. I'm a first time mum and I have had a beautiful experience with these bibs. This is the second product I have bought from this seller. I really love that their products are good quality and comes really well packaged. I'm hooked.
Purchased as a gift, a very good idea
The bibs have held up great! The rest of the stuff is just kinda bonus junk. The little bag is VERY small and the pacifier clips both broke pretty quickly.
My baby lived in these for a few months when his first teeth were coming in. It's especially helpful to have them when you're out and about, love that it's a paci holder and bib all in one.