SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I bought 20 of these for my studio and absolutely love them. High quality and the company was an absolute joy to work with!
Great sliders! But I wish it would have a hand grip.
I love them! They work on both carpet and hardwood floors. These sliders helped me to increase my workouts a lot.
I love these sliders, they give you an awesome core and cardio workout. I highly recommend
If you want an excellent workout that can depend on how much you put into it, this is the tool for you. Love these discs! They are also very portable and can be used on carpet or floors!
What an amazing little addition to my collection of workout equipment! It is functional and easily able to be tucked into a bag/luggage for a quick hotel room workout while on the road! These little discs slide very easily across carpeting! These sliders are excellent for adding new exercises to your workout routine for an extremely affordable price. I find these core sliders to be highly effective and efficient, they are a decent size and I love the color. I would absolutely recommend these sliders to anyone who wants to diversify their daily core workout routine.
I just received the sliders yesterday. The item meets expectations and a quick test on the hardwood floors shows me they will work well for workouts. I am happy with my purchase.
They are exactly what I needed! They are well-made and work amazingly!
Sliders are exactly as described. Just realized it's not what I actually needed. It’s a good product though.
I'm a personal trainer and wanted some different core exercises to offer my clients. And these core sliders put a new spin on the workout! Product seems to work well on most surfaces, but I would caution those who will use it on a hard wood surface to make sure the area is smooth and clean so you don't mess up your floors. I haven't tried them on the gym mats yet, but they work great on a carpeted surface!
Very well made! They feel durable and seem like they will last a while. Love that they are double sided and I don't have to have two pieces to make them work on different surfaces. Perfect for my carpet at home!
The sliders are exactly like in the photo. And the color is so bright I love it. I loved it soooo much that I bought a set for my best friend. Now we can both slide around pretending like we are working out!
These sliders are great! They're much larger than the ones I'm used to, which is fantastic. More room to place your hands or feet, and they feel well built. Totally recommend it!
The sliders are high quality. They are a little bigger than other sliders I have seen for sale. I like the bigger size. I am only starting to use sliders in my workouts, so having them even slightly bigger is good for my clumsy hands and feet. This product slides really well on both carpet (where I use it most) and on my vinyl plank floor.
I ordered these for personal use in group classes and they work better than the ones the gym provides. Glad I purchased them
Works great on carpet and hardwood. It helps you with many different exercises. I have 4 sliders and it is amazing what you can do with both hands and both feet on them! Easily packed for travel and takes very little space. Super light and well-built! Highly recommend!
I saw an article and videos that showed how effective exercise can be when using sliders. I take them to work and on days I won’t make it to the gym I try to find a discreet area with carpet to use these. You can find exercises to follow online. They’re definitely worth the price!
High quality, exactly as described. Great product, great customer service.