Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
This price is very suitable, versatile, durable and convenient gadgets, indeed true and easy to use, to achieve extremely accurate. I have made quite a few renovations in my current house, which are very convenient for me. good results. This tool can help me achieve precise cutting, which helps me to seamlessly assemble parts together. Without this tool, it will be difficult for me to obtain the correct cutting shape.
Product arrived very quickly and in a nice box we're going to keep the tool in. My husband has just about every tool ever made....and now he has the best tool for measuring tricky corners, and around all kinds of things! We are working on a flip house, and we are replacing just about everything! This tool helps get all those difficult things to measure done perfectly the first time!
I bought it as a gift for someone who does a lot of projects for me and others. It's great for houses like me where no two angles are the same. It's super easy to use and might even inspire you to do more projects.I'm finding out I use these a lot more than I thought I would. These contour tools make many jobs easier with better results because of the quality and usefulness I can recommend these to anyone!
Product arrived very quickly and in a nice box we're going to keep the tool in. My husband has just about every tool ever made....and now he has the best tool for measuring tricky corners, and around all kinds of things! We are working on a flip house, and we are replacing just about everything! This tool helps get all those difficult things to measure done perfectly the first time!
What a genius invention! Super easy to use! We placed linoleum tiles on the bathroom floor and made special cuts on toilets, door frames, corners, etc., so that it was easy to get the perfect effect. So easy to use. Works as it says, and it is very satisfying. Shape the perfect silhouette. Good product!
Oh, I don't know how to describe this device, it's amazing! It's perfect for drawing any shape. It's great for hands-on experience, you can even make something with your own kids, and it's great for parent-child bonding!
These contour gauges adre saving us so much time and money. We're remodeling an old house with a lot of odd angles. We're currently putting in flooring and cutting boards to the exact shape means less work and a clean, finished look. They're solid and easy to use. The built in measuring guide is a nice touch.
I was installing some foam bricks (puffy decals to make the wall look like it was brick) in my son's bedroom. Working around his closet was such a pain. Now the closet is finished and I'm a happy mom. Plus I keep finding all of these other uses for it now. What a great invention! I can see myself using this a lot with art and home projects.
This is a very practical thing. You don't have to use a ruler anymore. Deliver the goods quickly and receive them in good condition. But not so perfect for a rounded shape.
It is not as easy as you see in ads, and you actually have to be careful and work slowly to the exact line. Took my time with measuring, but the result was actually pretty good.
Do you want to have a great time with your kids? If you love spending quality time with your kids, this shape replicator is perfect for you! Kids will love the chance to get their hands dirty. This replicator is easy to use, and even kids can use it, it's a great tool!
It's the perfect item when I need to measure and determine the length of an Angle.You can measure a lot of things with it, doors, Windows, clay models.It's so professional.The project is exactly what I need and description.Sturdy and functional, I got quality service.Products durable, accurate, more valuable than other brands!
Bought it for the floor installation, but it's about 1 inch thick. So if you work with vinyl, you'll end up having a gap between door trim and floor. I'd like to have the thinner version available.
I would give 5 stars if the edges were straight
This is a great invention. Easy measurement tool for every little corner around the house. I find myself using this a lot now because I am remodeling my house. They get my job done a lot quicker. Plus, it also comes with a “lock in” feature, where you lock the measurement and carry it around.
I really like this model. First of all, it is simple to use and convenient to operate. The most important thing is that it is very accurate and reasonable in price, which brings great convenience to my work
The thing is great! We are installing hardwood floors and this is perfect for getting the cuts just right.I’m excited to use this for my next tile project next!
It can easily copy any shape, create an instant template, bend and odd shape outline, simple and easy, powerful, but not used often, should be able to use for a long time
In the pursuit of perfection, the carpet has been waiting for the shaper. It's didn't disappoint me! I like to make miscellaneous things with my husband. I like this stuff
For home decoration, it needs special-shaped cutting, which is very practical and greatly improves the accuracy and convenience. It is worth buying. Good craftsmanship. Great workmanship.
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
Thank You so much for this product. Good quality and good price. I recommend this Store :)
The lines are pretty jagged so I needed to work slow
That can be cosidered a really inexpensive in comparison to other offers. Thanks to the seller!
Product is great, came very quickly. Recommend items and store!