SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The item does a great job in cleaning and has a most appealing scent
Very sexual and masculine but not overwhelming and perfume. Wonderful!
I bought this for my fiancé and he absolutely loves it. It smells amazing.
Smelled fantastic! Nice manly scent
My lady likes it... What else is there to say?
The scent on this soap is absolutely fantastic. It smells so good and sexy and just, GROWN MAN. I can definitely see myself using this soap for the rest of my life. It smells so good, better than any other soaps I’ve tried before.
Bought this Item for my husband as a gift and he loves it
I bought this for my husband. He loves it. So do I ;-)
Works really well. Forms and spreads easily.. Decent coverage. A little too perfume for my taste. Could be a little lighter though.
Best wash I have had . It smells great and does a good job cleaning also.
I love how good it smells and how long-lasting the scent is. It definitely gets the job done! I would recommend this to any guy looking for great male hygiene products.
Great body wash I’ve been using it for months and love it
My fiance will only use this soap after trying it. It has a nice smell.
Love the smell of it, Will reorder. I used this on days that I had a long day without a shower and it worked perfectly. Really impressed by the quality and overall feel of it.
I liked the smell and it did the job well 🤣
Love love love my husband smells so good and it cleans well! he loves it!!!
I really do love the soap and how little you have to use for lathering. But for the price I really thought I was getting a bigger bottle which is my fault because I didn’t check the description. Anyway, I totally love the product.
Keeps the boys fresh and clean after a good shower after the gym, good price and money well spent.
Love the product, I didn't like that I ran out ! So, I bought more!
great product! great smell! love it!!!!!!
If you want to smell good longer throughout the day or right before bed, this will definitely have your significant other on your arm all night long.
Amazing product keeps skin dry and clean only soap i use for my man parts
Great product. Highly recommend it.
One of my favorite body washes! Smells great! Long lasting!
Smells great very masculine scent. It leaves skin clean. The scent doesn't linger. It's a decent value because it takes very little soap to lather up.