Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
Smells wonderful!
I love this pure cinnamon oil. I use it in my diffuser and also use it in my creams that I make. I plan on purchasing more. These are wonderful.
Love adding cinnamon and orange and clove to my essential oil diffusers!
Great product!! The scent is fabulous
This smells AMAZING! I’m using it to spray the window screens so when the breeze comes in it will smell good.
I use this product in my natural hair routine care, and love the warm earth smell. Based on the calming effect I applied a few drops in the corners of my room, and I thoroughly enjoyed the calming aroma for days.
Smell good but hard to get in the vial to put in your car diffuser
This was a very nice oil smells really good
Very strong cinnamon scent. Pleasant smell but only needs a couple of drops. I prefer it mixed with other scents so that it isn’t quite as strong. I’m still experimenting with combinations. Makes the house smell homey.
Mixed in with my other 2 oils you don't get a strong cinnamon scent which I like.
This smells wonderful. It had a cinnamony fragrance... not over the top and not cheap perfume-like.
Apparently cinnamon leaves are very different. This smells great- perfect for a traditional holiday smell. High quality oil.
If you need cinnamon this fills the need. I realize now I don’t use it because spicy isn’t my go to oils. I’m trying to be realistic.
I use a lot of cinnamon essential oil. Recommend!
I bought this to help me with doing some organic treatments for insects. It didn't seem to get rid of the pests but it smells really great. It is a really great quality essential oil.
I keep Cinnamon oil in my piano studio. Clean and invigorating for my students and my mind. This is one of the best oils for the best price I have found. Its is very strong and long lasting.
Lovely cinnamon essential oil! Very concentrated so I only need a few drops in my diffuser to get the whole house smelling nicely.
I use this to make a turmeric scrub. It smells great!
I really love this oil. Essence is nice, long lasting.
I love this essential oil. It smells soooooo good. This is my favorite smell, it makes you feel happy and healthy. It's bursting with cinnamon you won't believe it's real. I have this in my diffuser all the time. I put this in my homemade deodorant. Also it smells like Christmas! Only a few drops made my house, car, and even classroom ready for the holidays! I used it in a diffuser, in a room spray with clove, and on lavabeads. Next year, I'll put it in home-made soap! Will definitely look to this brand when I need more!
I am OBSESSED with this oil. My mom even tried to steal it from me. It is wonderful. I looked at many reviews and products before selecting this one. It doesn't give you a headache like the yummy smelling pine cones sometimes do. Cinnamon Leaf Essential Oil is AMAZING. I was a little concerned at first because it didn't smell like cinnamon, maybe because it was so concentrated, but after a couple of days. WOW! I would highly recommend this to anyone who buys it! Great price!
Love the smell and the benefits are perfect for my at-home beauty products that I make. Thank you!
Smells amazing and very potent.
I used this to make lip balm and it worked out very well.
Great smell. It took a bit of fuss to add drops to the diffuser but overall it had a very great smell. So small for the price but this will definitely be my go to for essential oils in my diffuser. I love cinnamon! I liked that this oil smells just like cinnamon without any artificial chemical smell. I put it on pine cones and it really made my house smell good over the Christmas holidays...so I am going to keep it going throughout the year as well.