SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Lovely cinnamon essential oil! Very concentrated so I only need a few drops in my diffuser to get the whole house smelling nicely.
I use this to make a turmeric scrub. It smells great!
I really love this oil. Essence is nice, long lasting.
I love this essential oil. It smells soooooo good. This is my favorite smell, it makes you feel happy and healthy. It's bursting with cinnamon you won't believe it's real. I have this in my diffuser all the time. I put this in my homemade deodorant. Also it smells like Christmas! Only a few drops made my house, car, and even classroom ready for the holidays! I used it in a diffuser, in a room spray with clove, and on lavabeads. Next year, I'll put it in home-made soap! Will definitely look to this brand when I need more!
I am OBSESSED with this oil. My mom even tried to steal it from me. It is wonderful. I looked at many reviews and products before selecting this one. It doesn't give you a headache like the yummy smelling pine cones sometimes do. Cinnamon Leaf Essential Oil is AMAZING. I was a little concerned at first because it didn't smell like cinnamon, maybe because it was so concentrated, but after a couple of days. WOW! I would highly recommend this to anyone who buys it! Great price!
Love the smell and the benefits are perfect for my at-home beauty products that I make. Thank you!
Smells amazing and very potent.
I used this to make lip balm and it worked out very well.
Great smell. It took a bit of fuss to add drops to the diffuser but overall it had a very great smell. So small for the price but this will definitely be my go to for essential oils in my diffuser. I love cinnamon! I liked that this oil smells just like cinnamon without any artificial chemical smell. I put it on pine cones and it really made my house smell good over the Christmas holidays...so I am going to keep it going throughout the year as well.
Smell didn't work too well and definitely didn't last. I used it for my already scented cones. Thought it would work to bring the Smell back but it didn't.
Smells fantastic!
Considering I use essential oils to better my health I was reading about Cinnamon oil. I decided to purchase some for myself to see how it works. When it arrived I was so happy. It smelled great, just like real cinnamon should smell. It is 100% pure and to me that's important. Cinnamon leaf oil can give you the energy. It is also very comforting when trying to relax. This oil is a keeper for me.
The cinnamon smell is wonderful. It is very concentrated, so a little goes a long way. I used it in a foot lotion I made with shea butter and coconut oil. This oil gave it a refreshing, invigorating scent.
One of my favorite scents, I have had stronger but it can also become kind of sharp if it's too strong.
Love this oil, great price for the size and quality. The scent lasts forever, I'm really impressed, and will be offering more from them.
So far I really like the scent of the cinnamon bark and it's not overpowering. I just want to use it on everything.
Smells wonderful!
I love this pure cinnamon oil. I use it in my diffuser and also use it in my creams that I make. I plan on purchasing more. These are wonderful.
Great product!! The scent is fabulous
Love adding cinnamon and orange and clove to my essential oil diffusers!
I use this product in my natural hair routine care, and love the warm earth smell. Based on the calming effect I applied a few drops in the corners of my room, and I thoroughly enjoyed the calming aroma for days.
This smells AMAZING! I’m using it to spray the window screens so when the breeze comes in it will smell good.
This was a very nice oil smells really good
Smell good but hard to get in the vial to put in your car diffuser
Very strong cinnamon scent. Pleasant smell but only needs a couple of drops. I prefer it mixed with other scents so that it isn’t quite as strong. I’m still experimenting with combinations. Makes the house smell homey.