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Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
Packages shipped directly from our California warehouse are shipped through USPS.
|Location||Estimated Shipping Time|
|California Warehouse||*2-4 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
All items in the same purchase will be sent in one package. If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I loved how smooth my skin felt after using this. It was not hard to remove like some others on the market!
I love the smooth, yet exfoliating, texture of this product. It goes on with a cool feeling and stays in place. It doesn't dry completely and stiff like other masks. It is easy to wipe off and removes clean. My skinners left feeling fresh and smooth. Not dried out or tight.
I ran into this online because I was looking for a clay mask that would help with my pores and oiliness and I do NOT regret buying it! I totally love the smell of it when I'm putting it on and it really leaves my skin super soft. I remove it with a warm cloth after 10 minutes. I am definitely ordering more when I am close to running out. :)
Finally used this mask today and it’s a hit!! My face was so smooth and I was glowing. I normally make my own charcoal masks but it’s usually really messy.
THIS. Wow. Easy to apply, easy to wash. My skin felt AMAZING in the shower and for hours after. Immediate smooth skin.
Nice size for the cost. Product works well on face.
Excellent product 👏It has made such a difference in my granddaughters acne 👍
I really enjoy using this mask, already. It goes on super easy, and it doesn't make your face feel overly-dry, compared to other masks I've used in the past. You're not dying to wash it off 5 minutes in. And my skin looks incredible after washing it off! It also exfoliates, which is an added bonus. Took away the need for my scrub. Will be buying again and again! So far I'm a big fan of this brand…