Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
Have to buy another one for my other baby
Amazing
Cute, stretchy fabric. This is going to be adorable when I can use it.
Had to change the Velcro after some time, but otherwise great product!
Keeps my baby safe.
Long-lasting and adorable
Stretchy and snug
Super cute! It also has a really nice soft texture and stretch to it.
Love this car seat cover! It is so pretty and very soft, perfect for our little one!
Baby happy and safe
It works great with my maxi cosi car seat and as a breast feeding cover!! the hat is an added bonus! i love the design as well.
We have a Doona car seat/stroller and we use this to keep the sun out of the babies eyes. It works great, been using it for about a month. Its gender neutral and that was part of the reason I got it. the quality of the fabric is pretty good and the dinosaurs on it keep the toddler happy too. Usually I have him put it on the stroller before we head out.
I absolutely love this car seat cover! It fits perfectly to my Chicco car seat. Lightweight, breathable fabric. So much better than the Muslin blankets that I used to use to cover the car seat!
I love it because of how everything nowadays is, we use it as an extra precaution. Make sure to wash with like colors
Sturdy and durable make; the bottom button is metal and snaps together tightly. Some of the photos make the solid part seem like a beige color, but rest assured the patterned and solid sections both have the same color light gray! I loved it even more in person. One minor downside is that if the canopy is opened, the Velcro portion can stick to nearby fabrics such as a muslin blanket, so one would have to make a point to try and flip it out of the way somehow.
Almost 2 months in and still looks great. But recommend washing it with like colors because it’s impossible to return it to the initial color.
Loved this! Stretched perfectly over my son’s car seat & was super lightweight but also made it dark enough for naps on the go. Plus, the pattern is adorable.
Really beautiful & great quality!
Cute product
Keeps strangers away from our newborn, while allowing us to still keep an eye on him. Also great for shade on sunny days. Very happy!
One of the best cover-ups I've found to date. Would recommend to anyone who needs a multi-function garment.
This is a very good quality canopy. I like that its fitted and snug around the carseat. I had a Summer Infant carseat canopy 4yrs ago and loved that it hugs the carseat and doesn't blow around in the wind or lift. It's secured by a button in the front on the bottom and easy access velcro strips on the front to keep an eye on your baby. The material of this Lulyboo canopy is really durable. I have 2 canopies on 2 different size car seats proving to fit one than one size car seat! It also washes well in washing machine, I’d recommend a delicate mode, even though the material is strong.
I’ve tried many covers from other brands, but this hands down the best one so far! The frequent problem I had is that it didn’t fit different car seats and was either small or the elastics ripped after a few times. This one however is very durable and fits different seats and carriers. The design is lovely, even though it’s light it washes easily and looks like new. Another thing I like about it is the soft Velcro. The material is breathable and soft, great protection from the sun. The opening is wide enough so I can see my baby through the driving mirror.
Love this. So easy to put on. I like how easy it is to see my child while she is in the car seat.
Material nice and soft and definitely stands out