SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | Estimated Shipping Time |
---|
California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I really like these bibs as they are cute, easy to clean, and do a good job catching my little food droppings. However after only a month of use my daughter managed to hulk out and rip one of the bibs. Seems my kid is just super strong.
These bibs have been the best purchase since out little one started eating. Super easy to clean catches most of the things that fall as long as her arms aren't flinging things around. Because it's silicone we do have to be careful since out little one has a lot of hair but that's the only draw back for us we hand wash these and have yet to see any stains on them we have been using these everyday for a month now with no issues.
Love these!!! Love that I can wash them each use and don't have to use cloth ones. They are soft and baby loves chewing on them.
We have 4 of these bibs total. They’re a game changer. Makes for far easier cleanup of both baby, floor, high chair, etc. They’re also easy to clean and durable!
Seriously took me too long to get these and now all my other bibs are literally useless and not necessary! Say no more to food piling up around your babies legs because they like to suck on all the food and spit it out 😂 hello blw! These are perfect!
Love these! So cute and easy to clean as my baby is messy while learning to eat.
Great quality and super cute, but my son did not want these on him. I thought they took too much time to put on. I have an active 11 month old and I need something quick otherwise my little one gets upset. I tried several times and each time turned into him crying. The one time we got it on he tried to pull it off. I think it’s a little too bulky.
8 month old grandson loves this bib, mostly because he thinks it's his snack holder. Easy to clean, easy to adjust. Love the sayings. Would buy again.
The texture is great and durable but soft enough to go around my son’s sensitive neck. He’s 19 months old so this gets lots of use during meal times. We love the colors and will be buying more in the future!!
Love these bibs! So good for when your little one is learning to eat by them selves! They are adorable, Easy to clean and fit nicely. Already recommended these to my friends who have babies.
Not sure why it took me so long to switch to silicone , pocketed bibs. These are amazing. Easy to clean. love the muted pink colors as well. Recommend for little ones just starting the finger foods!
Love these bibs! The thickness, color and ease of cleaning is 5 out of 5!