Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
I thought the sphere was much smaller. The clouds are made I think thanks to polystyrene but it remains a nice decorative jewel
I wasnt sure what to expect, however, this Blue Sky Cloud Necklace is a pretty piece of casual costume jewelry. It might not go with a cocktail dress but it looks cute with jeans.
Recommend this Sky Necklace. Quality really good!
Thanks a lot! Lovely piece of jewelry.
My mother in law loves to look at the clouds and use her imagination to make things from them. I knew she would live this necklace and she did.
The necklace is super beautiful, it is precious and it is a good gift for girlfriend, friend, daughter, sister etc, 😍😚🥰 I love it!!!
I really love the necklace, I will often wear it. Thanks.
Would like if clouds moved around. They dont
My daughter saw this necklace on Pinterest and asked for it for her birthday. It seems a little delicate but it is a unique piece of jewelry. It looks like a tiny crystal ball filled with air with a poof of clouds. It feels pretty solid for the size. My only concern would be to pendent to chain connection.
Thanks for fast delivery and good quality of my new pendant!
Cute, made neatly. In the dark it really glows
The color is less intense and there are less clouds. Too big for me
It came very quickly (faster than I expected). I bought it as a gift. Very beautiful. The order is satisfied.
My daughter loves this necklace! I told her the description says that it’s to carry the blue sky with you and she really loves that. It’s a fun sentiment as we move into the colder and darker months. She’s pretending that it really does have a piece of the clouds inside which makes it a fun gift for a younger child like mine who is 7. The ball is a pretty blue color and the clouds look different from each angle which is fun.I do think it looks better from a distance as it gives you the fun puffy cloud look. If you look really closely it’s more like rock crystals. I love that the back of the necklace has lots of options so you can adjust where the necklace falls which is a must in her case as we needed the smallest close. It’s great that it can grow with her. I think it’s a great necklace for the price and the fun description would make it a great gift to tell the recipient in person or in a card.
I wasnt sure what to expect, however, this Blue Sky Cloud Resin Necklace is a pretty piece of casual costume jewelry. It might not go with a cocktail dress but it looks cute with jeans. The resin globe is about 3/4 of an inch round. Reminds me of a gum ball. You can see the cloud formations are different through out the pendant and I am sure each one is unique and no two are the same.A few areas on mine the white cloud is seen on the edge, not the blue resin. The chain is about 18-20 inches in overall length. Its not fancy, just a casual piece of costume jewelry that is cute. Its priced less than $20. It comes in a nice manilla colored box to give as a gift.
PROS + I used this for my daughter who loved FROZEN movies, so we told her this was Elsa's!! She LOVED it! + It looks very nice, bright blue with the cloud effect. + Right for the price!CONS - None so far!5/5 recommendation.
Great gift idea for the graduate - or for holiday gifting. This looks like real quality - will get a lot of attention and raves because it is so different. Looks like a fine jewel pendant - should be a good gift for young adults through seniors.
I really love the necklace, but very very disappointed in it, I thought that the clouds moved inside the setting. In the video it looked like the clouds moved around but apparently the model holding it, was turning it so it looked like the clouds were moving. I will still wear it. Thanks.
This is a beautiful necklace at a great length. It's not too heavy, either. I love the blue sky color with the little 'clouds' inside. It makes me happy when I wear it. Definitely a unique item.
I love this!!! It really looks like clouds.
The product arrived in good condition, it is beautiful. Good for the price,
This is a gorgeous statement necklace. You can dress it up or down and there's so much to look at in the clouds. It's calming and peaceful.
as seen from reviews on this necklace, it is a truly great item. can’t wait to get it delivered and see myself 🙂
Great gift idea for the graduate - or for holiday gifting. This looks like real quality - will get a lot of attention and raves because it is so different. Looks like a fine jewel pendant - should be a good gift for young adults through seniors.
Like few other reviewer mention it doesn't look like the photos. The cloud pattern to me looks more like styrofoam scatter within the sphere. The sphere itself feel plastic instead of glass or marble, so it feels very light. This necklace will be good for a little girl as a present but not for an adult or teenager.