SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I’m very into car interior aesthetics and I love trying out different accessories to make it look nicer. I’ve been thinking about replacing my dashboard lights with blue color, and finally found the right solution. This is an absolute masterpiece, my dashboard never looked so cool before! I’m changing the whole illumination system to blue now, stunning color 💙
I love these new dash lights. I experimented with a couple other brands that just were not very bright until I found these. It took a bit of trial and error getting them to connect securely, but now that they are in I absolutely love them. They were very well worth it
The good thing about these lights is that no matter what color the indicator light is, (blue high beam light, red brake light, yellow engine light etc.) The light shines blue through it. I've been trying different bulbs for this effect and these do it.
Works well, I like the color. Kinda wish it was a bit brighter, but maybe it’s the best these lights can do...
These led lights are perfect for my Honda cluster, it lights up EVERYTHING, My wife was in ahhh, when I turned on the headlights. I highly recommend these bulbs for any upgrade you want to do with customize lighting
These are exactly what we ordered, easy to install, and work perfectly. We're very pleased with the product.
Have used them for a few months and the dash is still lit. Good and bright!!!!
This LED light looks AMAZING. Fits well and works perfectly.
The lights were easy to install and they look great in my dashboard.
Good product, works well, easy to use and install.