SHIPPING AND DELIVERY
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Packages shipped directly from our California warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|
| California Warehouse | *2-4 Business days |
*This includes our 1 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds/Returns
You can submit refund requests within 14 days after the guaranteed period for delivery (4 days) has expired if the item is unused and in its original condition.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very simple to install. I commute to work and it has been getting dark really early. Drivers are a bit crazy where I live so I need to be seen. I love how bright these lights are!!!! They are convenient as you don’t have to turn them on and off..... I’ve been using them for about two weeks now, so I cannot attest to the battery life. But so far, I am VERY happy with my purchase
This is a fun little product. It's nice to ride bike at night and have the extra light. Very easy to install. Just plug into the valve and go. The batteries needed come with the light. It is motion sensor so the light only comes on when the bike is in motion. Would be a great gift for kids/teenagers.
Very cool. It actually work. I wasn't sure how to fix it, so that took a while to figure out, but once it's on, it works good at night. I bike in Boston with lots of traffic, with the extra lights I hope the drivers can see me better. Don't hit me again!
My kids love these! If you go fast enough you can see the designs clearly!
Very bright, patterns looked great, batteries lasted for a week of near constant use. Great product.
Light is amazing, great deal, easy install, looks awesome at night
Took a star away because the instructions for installation were not very clear, requiring searching on your own to figure certain elements of it's use out.
Over a year and still go. Best part is that when the batteries begin to die. Instead of shutting straight off, the red and green lights as a warning. Giving you 1-2 hour of good light before you REALLY need to change out the batteries.
This is pretty cool LED light for bicycle wheels. Each light comes with 3 small batteries. It has motion sensor. It only lights up, when the wheel is moving, when it's stopped - it turns off in few seconds. It has a connector for kids' bikes and fits regular valves (the same as the car one).
We end up ridding the bike a lot right after dark and have the lights on the wheels as well as a good head and tail light make this the perfect solution.
The designs were not as beautiful as the picture, maybe because I wasn't peddling my bike fast enough? I also had a hard time making sure it was on and trying to switch between light combos for different patterns.
Very easy to install! Really fun to watch definitely turns heads
The plastic is hard. It was not easy to install maybe because I could not read the instructions. The light patterns are cool if can pedal really fast.
A great way to be seen! The light is very bright and attention getting. Even distracted drivers see and give you room. Well done!
Fast shipping, decent quality of wheel light
I wish they came in sizes as my tyre are bigger than the gizmo. And I wish I could see it. but all the fun is happening out of my eye sight and its just as well. I would probably get memorized and crash. What I can tell you is that it stops people as I ride by in the dark and they honk, oooh, and comment in such ways that I know it must be as fun as it looks. I am a tall girl and I don't have any friends who can reach my peddles otherwise I would ask. Some day I might find a tall stranger to ride it for me and then my review will change to one star owing to the lights causing the theft of my bike. Until then, I am getting another for the other wheel and telling you that you WILL be noticed by this thing. At least from the side.
They work as advertised but unless you have small tires then you will need to go fast to see anything.
Now here's a simple little device to make riding at night fun. This light has multiple patterns that provide a colorfully visual experience for safety also. I live in New Orleans and you'd see a lot of bike tours in the Frech Quarter and they would have a lot of them decked out of LED lights it looked like a rolling party so now you can have that every time you ride out in the evening.
The light is super easy to install and bright. There are two screws that come off and allow the light to be secured to the wheel. As soon as the wheel starts to turn, the light instantly activates. The light patterns are clear and fun. I can’t think of anything that I could change to make it better. Great value and quality product
I'm using it on my electric bicycle I was very colorful it's fun it makes me impossible not to see what I'm writing I just wish I could adjust where it stays on my spokes other than that it's great
Very cool looking at night. I saw people with them when we were camping so I wanted to try it. They’re a ton of fun to use at night. We got a lot of comments and questions of where to get them. I’m getting them for all of our bikes now.
Had a bit of a senior moment when the lights would not go through their different patterns. Found that the batteries I had installed were not new. After I changed the batteries go figure it worked just like they said it would. Love it.
I have now been using this for just over a year and it's still going great. I liked this light because it sits on the hub and not on the spokes, you only attach it to the spoke for stability. People notice the change in pattern allot and it is very bright. Even at slow speeds you can notice it. After 1 year I still have not needed to replace batteries.
I enjoy this product for riding downtown. However, when riding the trails, take the extra time and remove it. Trust me..it needs to be removed. This is my 2nd. I liked it enough to buy again.. I was riding trails and one end legit snapped after a jump. Learn from me and remove completely, if not cruising on pavement ;)
Hold a try mentality. Bought it . I did not expect such a successful repair.My little one loves his! The colors are bright and the patterns are awesome! Battery life is good and it was easy to install and doesn't get in the way!