Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
I bought this for my sons hoop. We had to attach with zip ties because the tape kept falling off. By day 3 the strand had split in half. There is to much punishment from the ball hitting the rim.
We play basketball a lot in the evenings when it cools down outside. When we install this light on our hoop, our game become more exciting and we spend more time playing basketball instead being a couch potato at home.
Incredibly sturdy basketball hoop mount. I throw the ball, and this LED strip does not come off the ring. Surprisingly, I am very impressed. There were no problems with this device. It shines clearly and brightly.
Love that there are no batteries! And it stays lit up at night. Kids love it. Only thing I didn't like was there were no directions on where to post the charger.
Stable and it was simple to install. During special time kids stay home all the time so they play basketball in the night, they love to play with neighbors kids having lots of fun. Really happy with this basketball hoop light overall.
I like the basketball hoop lights so much and I think it is my best purchase. Super easy to install in minutes, it is also waterproof, heat proof and anti impact. Super high quality! The lights illuminate instantly when I score, which is so exciting.
This is what I needed! Makes me want to hoop everyday. It’s so easy to install and looks really cool when you shoot. Never knew something like this even existed !
I gave this product 4 stars because the net does not glow in the dark (the hoop only). However the ball glows nicely and my son is fine with it since we needed a new net anyway. The net seems to be of good quality. I like that he can at least see the ball in the dark!
Great for adults or children to play outdoors at night.First of all, it's waterproof.Ultra bright strip light with lighting mode.The child has been using it recently.They love basketball.With it, children are more active.
Sweet , nice to play basketball at night
I bought this for my two boys who like playing basketball. Since the summer is too hot in the day, so they would like to play basketball when sunset, they have a glow up basketball, but sometimes they can not see clearly the hoop location. So the LED basketball light is a must have for them. The light is much more bright than what I am expected. Very satisfied with it!
It is simple to set up. Just install it around the hoop with a bunch of samll zip ties. Insert three AA batteries into the battery box and turn it on. Shoot the ball into the hoop, the light glows up instantly. The color is super bright. It has been up for morn than 2 months now and still going well.
Love the lights. bright, many effects. easy to install. no issues. kids love it and adults too. play b.ball well into the night with these awesome lights. we also bought a glow city light up b.ball and that makes it a perfect light up the night set up. worth every penny. make sure you have the sensor in the proper location .
With the hot summer coming, I can not bear the hot weather during day so I have to do some sports at night. I love playing basketball so much. Then one of friends recommend that I can buy one basketball hoop lights. Then I decided to choose this one as my first try.Item arrived in time and it is so easy to install. It looks pretty freakin awesome! The light modes is pretty cool when I score. Has been used many times with no issues. Good design! Really easy to put together and has extended our basketball fun into the dark night!I will buy one more for my another portable basketball hoop.
Expected a better product. Bought a separate ball also and thought just for the net and ball I t was too much money. Expected lights to be put on rim. Too expensive for what you get
Very cool, all the kids in the neighborhood loved it.
Lights up good. Different settings to put it on for flashing lights and solid color lights. My son loves it!
I throw the ball, and this LED strip does not come off the ring. Surprisingly, I am very impressed. There were no problems with this device. It shines clearly and brightly.
This is what I was looking for for the hoop of my house these lights are the best I really like the way it shines and it has an excellent glow, you just need to give it from electricity for this to really work is the best
I purchased this led light to play with my third grade class, and I could not be more thrilled. The product arrived on time and as described. The kids are sure to love playing basketball in our gym with this awesome LED basketball light! I liked how easy it was to be set up! I finished the installation within 5 minutes. According the use manual, I put 3 AA batteries into the battery box before I stick it on the basketball frame, and then turn it on, when I score, the light light up automatically, so cool! It's super bright and we can play game at night! I am completely satisfied with this purchase!
My son is crazy about basketball playing. So I bought this basketball hoop lights as his birthday gift. He loved the light so much and he said this is the best gift he had received. It is so easy to install, he spent just 5 minutes to finish. The lights are also very bright even in the day. With this basketball hoop lights, my son started to play basketball with his friends at night. Now with the summer coming, he can not bear the hot weather playing basketball in the day, but after sunset, when it becomes cool at dusk he can play basketball with the help of this cool basketball hoop lights.
Great basketball hoop light. Bought this for my teenage son, though it would be funny/fun. He loved it. it is durable! Its great, he plays at night everyday
I bought the basketball hoop lights because I want my kids find the fun of outdoor activities instead of playing video games at home. My husband just spent several minutes to complete the installation. At night kids were fascinated by the cool light effects, then they could not help to join the game. My family have new fun outdoor activity at night after we bought the lights.
Bought for my grandson and he loves it. Remote control works well. Easy to install and looks great at night
I bought this LED basketball hoop lights for my 11 years old son who loves playing basketball, and he wants to be an excellent basketball player in the future. Since he can only practice basketball playing after school, the light up basketball hoop lights become a must for him. So I bought this one for him so that he can practice basketball playing after school with his friends and trainer.The package was delivered quickly. And the light is well packed, everything is intact when I unpacked the item. There is an instruction of installation steps. My son only read the instruction once and then installed the lights within several minutes.