Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the US.
How do you ship packages?
Our California warehouse is responsible for shipping packages exclusively through USPS
How long is the average shipping duration?
The shipping duration can vary depending on the location, typically taking an estimated 2-4 business days. This estimate includes the time required for processing, which is typically one day.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
All items in the same purchase will be sent in one package.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders may be cancelled prior to shipment. If you have already paid for your order and wish to make changes or cancel it, you must contact us within 2 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.
Refunds/Returns
If the item remains unused and in its original condition, refund requests can be submitted within a 60-day period.
Please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In general we accept returns:
- If your order arrives damaged in any way
- If you have received an incorrect item, you have the option to request either a refund or a replacement shipment.
- In the event that you are not satisfied with the received product, you have the option to request a refund. However, please note that you will be responsible for covering the return shipping costs, and the item must be returned in unused condition.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lillejen (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of Lillejen
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not initiate a return of your purchase unless you have received prior authorization from us.
The phone holder looks to be made well with high quality materials. My phone fits pretty tight which is great as long as the bands aren’t too stressed to the point they break early.
It came fully assembled and has an easy to use method to tighten it. I have been using it now for about 2 weeks daily and my phone stays snuggly in place and does not seem to bounce around. I was afraid that I would not like the lack of arms on the side but the rubber fits perfectly and keeps the phone in place while providing access to the screen and all buttons
I ride a road bike and wanted a quick mount for my Iphone xs in a Lifeproof Case. This filled the bill. The clamp just screwed on the handlebars and it was ready to go. On my first ride I noticed the phone battery ran down quickly with the screen on all the time. I was trying to figure out how to attach a Anker tube shaped phone phone charger. My husband came up with the idea of cutting an old road bike inner tube. With 2 bands one wrapped around the mount (not over the phone) on the top and bottom of the mount, the charger slips easily but firmly under the phone mount. I'll test it out tomorrow.
This is a decent little phone mount that is pretty cheap. It grips the handlebars tightly and won’t fall towards or away from you while you ride. Being able to rotate the screen is a nice feature also. Face ID doesn’t work because of the silicone bands, but they seem sturdy enough. When you are on a bumpier road, your phone will flop around some, but I haven’t at all been worried that it was going to fall out. Overall, it’s pretty solid.
Purchased this for my wife so what she could mount her phone to her bike and utilize her music and GPS. The mount is simple to install on a bike handle bar and does a good job holding the phone in place. The only minor complaint she had was that her Otter box phone case increased the dimensions of her phone such that the holder was stretched a bit more than she would have liked leaving her concerned that it might fail a bit prematurely. So far it is working well but only time will tell how well it holds up.
I needed a place for my phone when riding indoors and outdoors. I didn't want to store my iPhone 8 Plus in my pocket and I wanted to be able to view my heartrate as I ride. This handy contraption fit the bill. It is hefty and sturdy on both bikes. The rubber grips are a bit troublesome to get around my phone, but then again I do have a protective case on my phone. A great feature is that you can place your phone in either vertically or horizontally position and even tilt the phone towards you. I totally recommend this product!
The claw grip secures this mount very well to various parts of your handlebar. The swivel joint allows for a wide range of angles and rotation. The only downside I've had is that when I installed it on the center of my handlebar stem, I noticed that trail vibrations would cause the swivel to joint to move and my phone would "droop" and lose its angle. I've moved it directly to my handlebar and it seemed to minimize the droop. As with most things, you have to experiment and find the optimal setting. The only suggestion I'd have is to offer a way to lock/stiffen the swivel joint once the user has installed it where they want it.
I put it on my suzuki maruader 800. Is really great at speeds under 50. However going 50 and above there was tons of vibrations in the rubber mount. So good for around town.
Well so far so good. Just a few issues.Pros: 1) It fits large phones with otterbox cases - even though it seems too small. 2) It fits handlebars 3) It seems to stay put even over bumps for the most partCons: 1) It seems floppy and loose (but it somehow stays put just fine). I am concerned this will get worse. It really needs some rigidity. 2) It does not fit larger posts (it says it does but it wont wrap around the frame) 3) I am worried the straps that hold the phone will break eventually, they are very thin. 4) The handlebar strap is not 100% solid. It still rotates around the handlebar even when strapped down to the max.Its OK for the price, but if you want something rigid and solid keep looking. This mount has zero rigidity, its basically 100% silicone except for the rotating mechanism.
I bought one for me and one for my boyfriend. We have different phones and this fits both types. Mine tilts a little while I'm riding, but other than that, it's awesome.
My previous (different brand) bike mount broke. The plastic and spring components lasted only about two years. What I love about this mount as a replacement is how easy it is to mount (took seconds, literally), and the phone holder is just stretchable rubber instead of tiny plastic components. As long as the rubber holds up, it seems like it will provide a strong grip
There are certain things where the risk of loss requires a hard look at how to prevent it from happening. The thought of losing my phone at 50 mph made me uneasy. The Crab Grab is a great solution for anyone looking for an easy to use holder that keeps your phone in the perfect position. Installation and adjustment could not be easier, it took less than a minute for the whole operation. Every situation is unique, my handlebars are close to the gas tank, so I needed to move the unit further up. It has the flexibility to deal with almost any mount.
I love going for bicycle rides. I use an app on my iPhone to show my time and distance. I did not have a good place to hold my phone while riding. If it was in my pocket I couldn’t see it while riding. The Cawcar handlebar mount is the perfect solution for me. My iPhone 11 fits nice and snug in the easy to use holder. The whole unit attaches very quickly to the handlebars by turning the knob. That’s it! Now I can see my progress as I ride. Great product, thanks!
I got this mount because it said it would work with a pop socket. I have an iPhone XS Max with a case and a pop socket and finding a decent mount to fit only the phone wasn’t easy. I was a bit skeptical that this mount would be as good as it says, but it surprised me! Not only does my phone fit well with both the case and the pop socket attached, but it’s also extremely secure. The clamp that holds it to my bike is solid and easy to install. The rubber grips hold my phone securely with no bouncing around, even going over 20 mph on my e-bike over torn up city streets. I’ve been using this mount for about a month now and I’m not at all concerned about my phone coming loose or being shaken so hard that it breaks my screen. It’s easy to put the phone into the mount and easy to remove. Even high speeds and rough roads have not caused the mounting clamp to loosen on the handlebar. I would not hesitate to use this mount while mountain biking on rough terrain. It is most definitely the best phone mount I’ve ever purchased (and there have been many over the years.)
Installed this on my bike stem which is larger in circumference than the clamp. Nonetheless, was able to clamp it quite securely around 3/4 of the stem, pinching it in place. I could tighten it enough that it didn’t move or vibrate. The rubber traps also held the phone in place quite well. I took it on its’ inaugural ride this morning which was an hour long cross country mountain bike ride that featured climbing, descending, rocky river crossings, and a pretty rigorous downhill complete with intermediate jumps and drops. All in all, it performed like a champ.
This mount is incredibly simple in design and installed in seconds. It feels sturdy. I like that the rubber bands don’t come in contact with the buttons on my phone and the description was accurate about securing a phone even with a protective case and pop socket. I would feel better about it if the claw grip wrapped all the way or at least a bit more around my handlebars , but it still feels nice and tight and secure so we’ll see what happens.
I bought this with some reservation as I wasn't sold on the rubber band style phone holder, and the clamp doesn't wrap all the way around the bar, so I was skeptical that it would hold my phone securely on a bumpy trail. However, the latch on my rigid phone holder interfered with the handlebar on my new mountain bike, and this holder is inexpensive, so I took a risk. On my first ride I found that the holder is so secure that I quickly went from being careful over obstacles so as not to dislodge the phone holder to intentionally hitting them hard to see if I could dislodge it. It held securely regardless. Nice product.
I actually got this phone mount for my golf cart. I have a more expensive one in the front but wanted to find something less expensive to use as a phone mount for the rear seats. This works perfectly. Easy to install and has a firm grip...it’s not going anywhere! We’ve made a few trips on the cart since installing it and it’s stayed in place. I will most likely be buying another so I can have two mounts for the two rear seats.
The rubber grippers require a FIRM stretch to expand around corners of phone, but once pulled on, hold phone very securely. I got if for my wife, as she has to do looong walks with our baby. I don't know if this would fit a larger phone, but it seems to be perfect grip for her samsung.
All I wanted was a secure way to keep my phone handy while I'm on my bike and this was a great option for the price! My phone feels secure so I don't worry about it falling even if I go over bumps. It's "just" hard enough to get the phone in and out that it can be a tiny bit annoying when I get on and off each time, but if it were any easier it wouldn't feel secure. I like that it was SUPER EASY to install (and that's coming from someone who's not that handy) and I could place it and adjust it so it's easy to see but not distracting. Basically, just as advertised.
I had a different phone holder for my bike but it has a strap across the screen that gets in the way. This phone mount allows me to see the entire screen. The mount is solid while still allowing me to change the orientation of my screen. Now my husband has phone mount envy. Looks like we need a 2nd one...
this product is easy to recommend with the claw grip being the key. I’m a casual bike path/bike lane rider owning a simple commuter bike so I look at my phone quite often during my rides and this holder is the most efficient I’ve used with no slippage. It appears sturdy enough to recommend to mountain bike riders..., I’ll be purchasing a second one as a HS graduation present to my son for his mountain bike.👍🏾👍🏾👍🏾
I specifically bought this for my iPhone 7 Plus that I have in a fairly slim case and with a Popsocket on the back. I was happy to see that it does in fact fit my phone and holds it securely. This is so easy to install on a bike and then be able to move it to another if you so choose. Initially, putting my phone in the holder was tough. It does fit tightly. After putting it in and removing a couple of times, it seemed easier but without losing grip. The case seems like it will hold up and doesn't look like it's overstretched. Overall, I'm really pleased with this product.
Just received this mount today and installed in less than 15 seconds on my handlebar. Luv the way it Clamps onto the handlebar with a few quick turns. My iPhone 8 Plus fit pretty securely although it seems that you have to stretch the rubber a bit too far and I worry about it snapping, but didn't happen. Road about 10 miles with it and it felt pretty sturdy. Just make sure the adjustment is tight on the ball mount for the bracket to keep the phone from slowly tilting down when riding over bumpy areas and not sure if this may be a problem as I'm still testing it for the second ride.
I think the mount is great. It allows for a variety of sizes to grasp onto. The phone holder itself at first I didn’t think much of it, but it actually grips the phone (iPhone 7 and 8 plus) very well. Attached to my bike, the phones were snug and easy to function.